Silversea Cruises Customer Service Contacts

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Silversea Cruises, founded in 1994, is a privately owned luxury cruise line with its headquarters located in the country of Monaco. As of 2014, the company had eight boutique cruise ships, each of which carries only 100 to 540 passengers. In 2020, the company was purchased by Royal Caribbean Group.

Responsiveness rating


What you need to know about Silversea Cruises

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Silversea Cruises

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.


Gildo Pastor Center
7, Rue du Gabian
Monaco 98000

Phone Contacts

Main: (888) 978-4070
Toll Free: (800)722-9955
International: +377 9770 2424

Business Hours:
Mon – Fri: 9:00 AM – 8:00 p.m. EST
Sat: 9:00 AM – 4:00 p.m. EST

Social Media Contacts


Executive Contacts

Primary Contact
Mark Conroy
Managing Director, The Americas
333 Avenue of the Americas
Suite 2600
Miami, FL 33131
[email protected]

Chief Executive
Roberto Martinoli
Gildo Pastor Center
7, Rue du Gabian
Monaco 98000
[email protected]

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