Silversea Cruises Customer Service Contact Support Via Phone Email Exec Contacts

Silversea Cruises, founded in 1994, is a privately owned luxury cruise line with its headquarters located in the country of Monaco. As of 2014, the company had eight boutique cruise ships, each of which carries only 100 to 540 passengers. In 2020, the company was purchased by Royal Caribbean Group.

Responsiveness rating

3/5

Silversea Cruises often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Silversea Cruises

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Silversea Cruises

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.