Silversea Cruises Customer Service Contacts

Silversea Cruises, founded in 1994, is a privately owned luxury cruise line with its headquarters located in the country of Monaco. As of 2014, the company had eight boutique cruise ships, each of which carries only 100 to 540 passengers. In 2020, the company was purchased by Royal Caribbean Group.

Silversea Cruises Responsiveness rating


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Business Hours:
Mon – Fri: 9:00 AM – 8:00 p.m. EST
Sat: 9:00 AM – 4:00 p.m. EST

What you need to know about Silversea Cruises

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Silversea Cruises

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Silversea Cruises mailing address

Gildo Pastor Center
7, Rue du Gabian
Monaco , 98000

Silversea Cruises social media channels


Silversea Cruises executive customer service contacts

Primary Contact
Mark Conroy
Managing Director, The Americas
333 Avenue of the Americas
Suite 2600
Miami, FL 33131
[email protected]

Chief Executive
Roberto Martinoli
Gildo Pastor Center
7, Rue du Gabian
Monaco , 98000
[email protected]

How to get professional help with your Silversea Cruises problem

If you need help with Silversea Cruises, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help

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