Silversea Cruises, founded in 1994, is a privately owned luxury cruise line with its headquarters located in the country of Monaco. As of 2014, the company had eight boutique cruise ships, each of which carries only 100 to 540 passengers. In 2020, the company was purchased by Royal Caribbean Group.
What you need to know about Silversea Cruises
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Silversea Cruises
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
Gildo Pastor Center
7, Rue du Gabian
Monaco 98000
https://www.silversea.com/
Phone Contacts
Main: (888) 978-4070
Toll Free: (800)722-9955
International: +377 9770 2424
Business Hours:
Mon – Fri: 9:00 AM – 8:00 p.m. EST
Sat: 9:00 AM – 4:00 p.m. EST
Social Media Contacts
Executive Contacts
Primary Contact
Mark Conroy
Managing Director, The Americas
333 Avenue of the Americas
Suite 2600
Miami, FL 33131
[email protected]
Chief Executive
Roberto Martinoli
Gildo Pastor Center
7, Rue du Gabian
Monaco 98000
[email protected]
This contact was published on October 25, 2015 and updated on September 26, 2023.