Panasonic Customer Service Contacts

Panasonic Corporation of North America, based in Secaucus, N.J., is the principal North American subsidiary of Osaka, Japan-based Panasonic Corporation.

Panasonic Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Panasonic

We receive few complaints about Panasonic. This customer’s two-year-old microwave was not repaired by the company — until we got involved.

How to resolve a problem with Panasonic

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Panasonic mailing address

2 Riverfront Plaza
Newark, NJ 07102

Panasonic social media channels

Panasonic executive customer service contacts

Primary Contact
Joe Blanks
Supervisor, Technical Support, Point of Sale Group
2 Riverfront Plaza
Newark, NJ 07102
[email protected]

Also try Jagdish Krishnan:  [email protected] (Vice President & Chief Information Officer)

Secondary Contact
Tom Korte
Senior Vice President of Operations
2 Riverfront Plaza
Newark, NJ 07102
[email protected]

Chief Executive
Megan Myungwon Lee
Chairperson and CEO of Panasonic Corporation of North America
2 Riverfront Plaza
Newark, NJ 07102
[email protected]

How to get professional help with your Panasonic problem

If you need help with Panasonic, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help

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