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Merlin Entertainments Customer Service Contacts

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Merlin Entertainments is the largest European entertainments company operating in Europe. Merlin runs 114 attractions in 23 countries across four continents, including Legoland and Madame Tussauds.

Responsiveness rating

rating
3/5

Merlin Entertainments often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Merlin Entertainments

Merlin Entertainments has a long record of customer service complaints going back more than a decade.

How to resolve a problem with Merlin Entertainments

Like most communication service providers, Merlin Entertainments likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

3 Market Close Poole
Dorset , U.K. BH15 1NQ
https://www.merlinentertainments.biz/

Phone Contacts

Main: 44 1202 666900

Fax: 44 1202 440021

Here’s a comprehensive list of contact names, phone numbers and email addresses.

Email Contacts

[email protected]

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Gordon Mutton
Product Excellence Director
3 Market Close Poole
Dorset , U.K. BH15 1NQ
44 1202 666900
[email protected]

Chief Executive
Nick Varney
CEO
3 Market Close Poole
Dorset , U.K. BH15 1NQ
44 1202 493018
[email protected]

50889

This contact was published on June 29, 2016 and updated on May 10, 2023.