Merlin Entertainments

Merlin Entertainments is the largest entertainment company operating in Europe. Merlin runs 114 attractions in 23 countries across four continents, including Legoland and Madame Tussauds.

Telephone
Main : +44-1202-666900
Email
Mailing address
3 Market Close, Poole
Dorset, U.K. BH15 1NQ
Website
merlinentertainments.biz

What you need to know about Merlin Entertainments

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Merlin Entertainments

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Verified contacts

Merlin Entertainments customer service executives

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Primary
Gordon Mutton
Product Excellence Director
44 1202 666900
Chief Executive
Scott M. O'Neil
CEO

Frequently asked questions about Merlin Entertainments

You can reach Merlin Entertainments customer service through its general contact number: +44- 1202- 666900. Additionally, you can visit its Contact Us page for specific inquiries related to tickets, Merlin Passes, new business contacts, charities, and feedback.
The most common email format for Merlin Entertainments is [first].[last]@merlinentertainments.biz. It also uses other formats like [first] [last_initial]@merlinentertainments.biz and [first_initial][last]@merlinentertainments.biz.
Merlin Entertainments is headquartered in Poole, Dorset, England.
The current CEO of Merlin Entertainments is Scott M. O’Neil. He assumed the role in November 2022 after the retirement of Nick Varney.
Merlin Entertainments was acquired by a consortium in November 2019. The consortium includes: - Kirkbi A/S: The investment arm of the Christiansen family, which controls The Lego Group. - Blackstone Core Equity Partners: A private equity firm. - CPPIB: A Canadian pension fund.
Merlin Entertainments operates a wide range of attractions globally, including theme parks, resorts, and other tourist destinations. Its portfolio includes brands like LEGOLAND, Madame Tussauds, and SEA LIFE.
The Chief Financial Officer (CFO) of Merlin Entertainments is Karim Hajjar.
Yes, Kirkbi A/S, which is the investment vehicle of the Lego brand’s founding family, is part of the consortium that acquired Merlin Entertainments in 2019. However, Merlin operates independently and has a diverse portfolio of attractions beyond Lego-related properties.

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