Icon Health & Fitness is a maker of exercise equipment based in Logan, Utah. Its brand names include ProForm, NordicTrack, Weslo, HealthRider, Image, JumpKing, Weider, Epic, Free Motion Fitness, and (under license) Reebok and Gold’s Gym.
How to reach a person at ICON Health & Fitness
Customer Service: (877) 993-7999
ICON Health & Fitness Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about ICON Health & Fitness
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with ICON Health & Fitness
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.ICON Health & Fitness mailing address
1500 South 1000 West
Logan, UT 84321
ICON Health & Fitness executive customer service contacts
Primary Contact
Tony Ritchie
Director of Customer Service
1500 South 1000 West
Logan, UT 84321
tony.ritchie@iconfitness.com
Secondary Contact
Tann Tueller
Senior Vice President
1500 South 1000 West
Logan, UT 84321
tann.tueller@iconfitness.com
Barnett Moss
Director of Escalations
1500 South 1000 West
Logan, UT 84321
barnett.moss@iconfitness.com
Chief Executive
Scott R. Watterson
Chief Executive Officer
1500 South 1000 West
Logan, UT 84321
Scott.watterson@iconfitness.com
How do I contact NordicTrack support?
If you need assistance from NordicTrack, there are two ways to contact their support team:
- Phone: Call (888) 308-9616. The support team is available from Monday to Saturday, 6 a.m. to 10 p.m. Mountain time.
2. Live Chat: Visit the NordicTrack website and use the live chat feature during the same hours.
Is NordicTrack an American company?
Yes, NordicTrack is an American company that has been manufacturing exercise equipment since 1975. It produces treadmills, strength training equipment, ellipticals, exercise bikes, and accessories.
What is the phone number for NordicTrack financing?
To inquire about NordicTrack financing, call (800) 217-7961.
How do I contact iFIT customer service?
For any iFIT-related inquiries, contact (877) 993-7999.
Where is NordicTrack headquarters?
NordicTrack’s headquarters is in Logan, Utah.
How do I get my NordicTrack fixed?
If you need maintenance or repairs, contact NordicTrack directly. You can request maintenance annually by phone at (866) 538-6117 or through its website.
Who owns NordicTrack?
NordicTrack is a brand that is owned and managed by iFIT Health & Fitness.
Does NordicTrack require subscription?
NordicTrack offers a range of products, some of which require a subscription-based service like iFIT, providing personalized workouts, coaching, and interactive experiences.
How to get professional help with your ICON Health & Fitness problem
If you need help with ICON Health & Fitness, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
