ICON Health & Fitness

Icon Health & Fitness is a maker of exercise equipment based in Logan, Utah. Its brand names include ProForm, NordicTrack, Weslo, HealthRider, Image, JumpKing, Weider, Epic, Free Motion Fitness, and (under license) Reebok and Gold’s Gym.

Telephone
Customer Service : (877) 993-7999
Email
Mailing address
1500 South 1000 West
Logan, UT 84321
Website
iconfitness.com

What you need to know about ICON Health & Fitness

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with ICON Health & Fitness

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

ICON Health & Fitness customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Tony Ritchie
Director of Customer Service
Secondary
Tann Tueller
Senior Vice President
Secondary
Barnett Moss
Director of Escalations
Chief Executive
Scott R. Watterson
Chief Executive Officer

Frequently asked questions about ICON Health & Fitness

If you need assistance from NordicTrack, there are two ways to contact their support team:
  1. Phone: Call (888) 308-9616. The support team is available from Monday to Saturday, 6 a.m. to 10 p.m. Mountain time.
2. Live Chat: Visit the NordicTrack website and use the live chat feature during the same hours.
Yes, NordicTrack is an American company that has been manufacturing exercise equipment since 1975. It produces treadmills, strength training equipment, ellipticals, exercise bikes, and accessories.
To inquire about NordicTrack financing, call (800) 217-7961.
For any iFIT-related inquiries, contact (877) 993-7999.
NordicTrack’s headquarters is in Logan, Utah.
If you need maintenance or repairs, contact NordicTrack directly. You can request maintenance annually by phone at (866) 538-6117 or through its website.
NordicTrack is a brand that is owned and managed by iFIT Health & Fitness.
NordicTrack offers a range of products, some of which require a subscription-based service like iFIT, providing personalized workouts, coaching, and interactive experiences.

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