ICON Health & Fitness

Icon Health & Fitness is a maker of exercise equipment based in Logan, Utah, United States. Their brand names include ProForm, NordicTrack, Weslo, HealthRider, Image, JumpKing, Weider, Epic, Free Motion Fitness and, under license, Reebok and Gold’s Gym.

The company has voluntarily provided company contact details and is considered to be responsive to customer complaints.  As such, we strongly recommend beginning your complaint escalation process with the primary contact and working your way up the ladder.  Please allow each contact at least a week to respond before moving up to the next level.  Please do not go directly to the CEO until you have gone through each of the steps.

1500 South 1000 West
Logan, UT 84321
https://www.iconfitness.com/


Phone Contacts

Customer Service: 1-877-993-7999

European Customer Service Phone Numbers here


Email Contacts

[email protected]


Executive Contacts

Primary Contact
Tony Ritchie
Director of Customer Service
1500 South 1000 West
Logan, UT 84321
[email protected]

Secondary Contact
Tann Tueller
Senior Vice President
1500 South 1000 West
Logan, UT 84321
[email protected]

Barnett Moss
Director of Escalations
1500 South 1000 West
Logan, UT 84321
[email protected]

Chief Executive
Scott R. Watterson
Chief Executive Officer
1500 South 1000 West
Logan, UT 84321
[email protected]

The company has voluntarily provided company contact details and is considered to be responsive to customer complaints.  As such, we strongly recommend beginning your complaint escalation process with the primary contact and working your way up the ladder.  Please allow each contact at least a week to respond before moving up to the next level.  Please do not go directly to the CEO until you have gone through each of the steps.


Last updated: January 13, 2021.