Air Canada

Air Canada is the flag carrier of Canada. Their corporate headquarters are in Montreal and their largest hub is at Toronto Pearson International Airport.

 

Air Canada Centre
7373 Côte-Vertu Blvd. West
Saint-Laurent, Quebec H4S 1Z3
https://www.aircanada.com/us/en/aco/home.html


Phone Contacts

Main: (514) 422-5000
Toll Free: (888) 247-2262

Air Canada – Customer Relations

PO Box 64239,
RPO Thorncliffe
Calgary, AB, Canada
T2K 6J7


Customer Service Resources

As we always recommend, start by addressing your query with Customer relations. If that does not resolve the matter then begin the process of writing to the contacts below but starting with the Primary Contact. Allow a week for them to respond before going to the next level up. If they don’t respond or refuse to help, write to the next executive shown. If necessary, repeat weekly going up the chain of Executives one at a time.

Do not simply write to the President/CEO. This could severely limit your ability to resolve your issue.


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Twyla Robinson
Director Customer Care & International Operations
Air Canada Centre
7373 Côte-Vertu Blvd. West
Saint-Laurent, Quebec H4S 1Z3
[email protected]

Secondary Contact
Anthony Doyle
Vice President Customer Contact Centres
7373 Côte-Vertu Blvd
West Saint-Laurent, Quebec H4S 1Z3
[email protected]

Craig Landry
Executive Vice President, Operations
Air Canada Centre
7373 Côte-Vertu Blvd
West Saint-Laurent, Quebec H4S 1Z3
[email protected]

Chief Executive
Michael Rousseau
President and Chief Executive Officer
Air Canada Centre
7373 Côte-Vertu Blvd.
West Saint-Laurent, Quebec H4S 1Z3
[email protected]


Last updated: November 23, 2021.

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