Norwegian Air Shuttle is the third largest airline in Europe. It offers a high-frequency domestic flight schedule within Scandinavia and to business destinations such as London, as well as to holiday destinations in the Mediterranean and the Canary Islands.
Responsiveness rating
What you need to know about Norwegian Air Shuttle
We receive many complaints about Norwegian Airlines. Here's one where a passenger's flight got canceled, but Norwegian denied a refund. And here's another missing refund case.
How to resolve a problem with Norwegian Air Shuttle
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
PO Box 115
Fornebu, Norway N-1330
https://www.norwegian.com/
Phone Contacts
Main: 0843 3780 888
Customer Service: (800) 357-4159
Toll Free: (800) 357-4159
International: 0843 3780 888
Norwegian Head Office
Monday-Friday 08:00-16:00
Phone: +47 67 59 30 00
Fax: +47 67 59 30 01
Denmark +45 70 80 78 80
Finland +358 (0)9 231 01 600
France +33 (0) 97 07 38 001
Germany +49 (800) 5895000
Italy +390 694 802756
Norway +47 21 49 00 15
Spain +34 902 848 080
Sweden +46 (0)770 45 77 00
Other countries +47 2149 00 15
Headquarters is
PO Box 115
NO-1330
Fornebu, Norway
Email Contacts
Social Media Contacts
Executive Contacts
Primary Contact
Jon Christopher Sundby
Executive VP-Sales, Marketing and Customer Care
PO Box 115
Fornebu, Norway N-1330
+47 45 45 60 12
[email protected]
Secondary Contact
Edward James Searle Thorsted
Chief Customer Officer
PO Box 115
Fornebu, Norway N-1330
[email protected]
Chief Executive
Geir Magne Karlsen
Chief Executive Officer
PO Box 115
Fornebu, Norway N-1330
[email protected]
This contact was published on September 17, 2015 and updated on September 5, 2023.
