Los Angeles Times

Los Angeles Times is a daily newspaper that has been published in Los Angeles, since 1881.

Telephone
Customer service : (213) 283-2274
Mailing address
2300 E. Imperial Highway
El Segundo, CA 90245
Website
latimes.com

What you need to know about Los Angeles Times

How to resolve a problem with Los Angeles Times

Try self-service first

Use our proven resolution methods, or Los Angeles Times’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Los Angeles Times respond?

Phone support
Email inquiries typically take 1 to 30 minutes to receive a response, although it can sometimes be longer if there’s a high volume of customer service requests. Phone number: Customers can reach Los Angelas Times at (213) 283-2274.Availability: Phone support is available Monday to Friday from 7 a.m. to 5 p.m; Saturday and Sunday from 7 a.m. to 12 p.m; and onHolidays from 7 a.m. to 11 a.m.
Email support
Email inquiries typically take 1 to 3 business days to receive a response, although it can sometimes be longer if there’s a high volume of customer service requests. Email address: Customers can contact The Los Angeles Timesby filing in the "contact us" for on the website for the most accurate and up-to-date contact information.  
Live chat
The Los Angeles Times's live chat support is usually the quickest option for getting help. You can expect an initial response within a few minutes to 30 minutes during business hours. Availability: Live chat is available Monday to Friday from 7 a.m. to 5 p.m; Saturday and Sunday from 7 a.m. to 12 p.m; and onHolidays from 7 a.m. to 11 a.m.
Social media
The Los Angeles Times is active on social media platforms such as Instagram, Facebook and X. Response times can range from a few hours to a day depending on the platform and the inquiry’s complexity.
Verified contacts

Los Angeles Times customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Anna Magzanyan
Chief of Staff
Secondary
Mike Kechichian
Executive Vice President
Chief Executive
Chris Argentieri
Chief Executive Officer

Los Angeles Times customer service policies

The Los Angeles Times collects personal data when you interact with its website, including account sign-ups, browsing activity, and device information. It uses this data to provide services, personalize content, and display targeted ads. It may share your information with affiliates, service providers, and authorities if required by law but claim not to sell personal data. The site also uses cookies and tracking technologies to monitor user behavior. You have some control over your data, such as adjusting cookie settings and opting out of certain communications.

Los Angeles Times loyalty program

The Los Angeles Times loyalty program provides digital access to its website and mobile apps, a daily email version of the newspaper, and certain perks like discounts, event access, and editorial forums. It also includes free standard shipping on store orders within the U.S. The program is managed by Contributor Rewards.

Frequently asked questions about The Los Angeles Times

The newspaper is owned by Dr. Patrick Soon-Shiong.
For issues with your subscription phone (213) 237-5000
Yes, you can find the online contact form here.
Common billing issues include unauthorized charges, double billing, and problems with subscription cancellations. To resolve these, contact customer service directly. If you experience unauthorized charges, it’s important to report them as soon as possible. Make sure to keep records of your communications for follow-up. Call (213) 237-5000 or email customerservices@latimes.com.
To cancel your subscription, go online through your account settings on the Los Angeles Times website or contact customer service. Call (213) 237-5000 or email customerservices@latimes.com.

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