Sunwing Airlines Customer Service Contact Support Via Phone Email Exec Contacts

Canadian charter and scheduled airline, and a subsidiary of Sunwing Travel Group.

Responsiveness rating

3/5

Sunwing Airlines often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Sunwing Airlines

The company responds to most customer complaints in a satisfactory manner.

how to resolve a problem with Sunwing Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

27 Fasken Drive
Toronto, Ontario, Canada M9W 1K6
https://www.sunwing.ca/pages/en/sunwing-airlines

Phone Contacts

Main: (416) 620-4955
Customer Service: (877) 877-1755

Social Media Contacts

Facebook
Twitter

Executive Contacts

Corporate directory, Sunwing Travel Group

Before using the executive contacts the company recommends consumers visit https://www.sunwingcares.ca/hc/en-us to submit a request. A ticket number will be provided to confirm receipt of the question or complaint and for reference should you require any further information about your submission.

Primary Contact
Carol Hyams
Director, Customer Experience, Sunwing Travel Group
27 Fasken Drive
Toronto, Ontario, Canada M9W 1K6
[email protected]

Secondary Contact
Mark Williams
President Sunwing Airlines
27 Fasken Drive
Toronto, Ontario, Canada M9W 1K6
[email protected]

Chief Executive
Colin Hunter
President and Chief Executive Officer, Sunwing Travel Group
27 Fasken Drive
Toronto, Ontario, Canada M9W 1K6
[email protected]