Sunwing Airlines Customer Service Contacts

Canadian charter and scheduled airline, and a subsidiary of Sunwing Travel Group.

Sunwing Airlines Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

Executive Contacts

Corporate directory, Sunwing Travel Group

Before using the executive contacts the company recommends consumers visit to submit a request.  A ticket number will be provided to confirm receipt of the question or complaint and for reference should you require any further information about your submission.

What you need to know about Sunwing Airlines

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Sunwing Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Sunwing Airlines mailing address

27 Fasken Drive
Toronto, Ontario, , Canada M9W 1K6

Sunwing Airlines social media channels

Sunwing Airlines executive customer service contacts

Primary Contact
Carol Hyams
Director, Customer Experience, Sunwing Travel Group
27 Fasken Drive
Toronto, Ontario, , Canada M9W 1K6
[email protected]

Secondary Contact
Mark Williams
President Sunwing Airlines
27 Fasken Drive
Toronto, Ontario, , Canada M9W 1K6
[email protected]

Chief Executive
Colin Hunter
President and Chief Executive Officer, Sunwing Travel Group
27 Fasken Drive
Toronto, Ontario, , Canada M9W 1K6
[email protected]

How to get professional help with your Sunwing Airlines problem

If you need help with Sunwing Airlines, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help