IndiGo Airlines Customer Service Contacts

IndiGo is a low-cost airline headquartered at Gurgaon, Haryana, India. It primarily operates in India’s domestic air travel market.

How to reach a person at IndiGo Airlines

IndiGo Airlines Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about IndiGo Airlines

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with IndiGo Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

IndiGo is  is a low-cost airline headquartered at Gurgaon, Haryana, India. It primarily operates in India’s domestic air travel market.  It was started in August 2006 with one plane and today it has to a fleet of 192 aircraft  and operate’s flights to 59 destinations – 48 domestic and 11 international.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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IndiGo Airline’s mailing address

Central Wing, Ground Floor, Thapar House
124, Janpath Lane
Janpath, New Delhi 110001


IndiGo Airline’s executive customer service contacts

Primary Contact
Suman Chopra
Senior Vice President: Inflight Services
Central Wing, Ground Floor, Thapar House
124, Janpath Lane
Janpath, New Delhi 110001
Suman.Chopra@goindigo.in

Secondary Contact
Sanjeev Ramdas
Executive Vice President Customer Service and Operations Control
Central Wing, Ground Floor, Thapar House
124, Janpath Lane
Janpath, New Delhi 85260
Sanjeev.Ramdas@goindigo.in

Mr Wolfgang Prock-Schauer
Chief Operating Office
Central Wing, Ground Floor, Thapar House
124, Janpath Lane
Janpath, New Delhi 85260
Wolfgang.Prock-Schauer@goindigo.in

Chief Executive
Rahul Bhatia
Director Interim Chief Executive Officer
124, Janpath Lane
Janpath, New Delhi 110001
Rahul.Bhatia@goindigo.in

Frequently asked questions about IndiGo Airlines

How can I speak to IndiGo customer care?

You can contact IndiGo’s customer care in the USA by dialing its toll-free number: (844) 297-3904.

What is the WhatsApp number of IndiGo?

To subscribe for updates and assistance via WhatsApp, send ‘HELLO 6E’ to 7428081281 on WhatsApp.

Does IndiGo offer flights to the USA?

IndiGo Airlines partners with Turkish Airlines to provide connections to major U.S. cities such as New York, Boston, Chicago, and Washington.

Where is the IndiGgo Airlines head office located?

The IndiGo Airlines corporate office is on the Mehrauli-Gurgaon Road, Gurugram, Haryana – 122002, India, at Level 1, Tower C of Global Business Park.

How do I contact IndiGo by email?

To contact IndiGo Airlines, send an email to customer.relations@goindigo.in.

How do I contact IndiGo for a refund?

For questions related to refunds, contact IndiGo customer service at +91-124-6173838 or +91-124-49738386.

Which country owns IndiGo?

IndiGo Airlines is headquartered in India, and is owned by InterGlobe Enterprises.

Does IndiGo have a mobile app?

IndiGo has a mobile app that allows you to book flights, manage reservations, check in, and access other services.

Does IndiGo provide meals on international flights?

IndiGo provides in-flight meals for international flights, which can be pre-booked during the booking process.

Who is the owner of IndiGo Airlines?

IndiGo Airlines is owned by InterGlobe Enterprises, which is a private Indian conglomerate.

How to get professional help with your IndiGo Airlines problem

If you need help with IndiGo Airlines, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.