IndiGo Airlines Customer Service Contact Support Via Phone Email Exec Contacts

Responsiveness rating

3/5

IndiGo Airlines often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about IndiGo Airlines

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with IndiGo Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

IndiGo is is a low-cost airline headquartered at Gurgaon, Haryana, India. It primarily operates in India’s domestic air travel market. It was started in August 2006 with one plane and today it has to a fleet of 192 aircraft and operate’s flights to 59 destinations – 48 domestic and 11 international.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

Central Wing, Ground Floor, Thapar House
124, Janpath Lane
Janpath, New Delhi 110001
https://www.goindigo.in/

Phone Contacts

Main: +91 - 124 - 435 2500

Fax: +91 – 124 – 426 8664

Email Contacts

[email protected]

Customer Service Resources

Feedback form

Executive Contacts

Primary Contact
Suman Chopra
Senior Vice President: Inflight Services
Central Wing, Ground Floor, Thapar House
124, Janpath Lane
Janpath, New Delhi 110001
[email protected]

Secondary Contact
Sanjeev Ramdas
Executive Vice President Customer Service and Operations Control
Central Wing, Ground Floor, Thapar House
124, Janpath Lane
Janpath, New Delhi 110001
[email protected]

Mr Wolfgang Prock-Schauer
Chief Operating Office
Central Wing, Ground Floor, Thapar House
124, Janpath Lane
Janpath, New Delhi 110001
[email protected]

Chief Executive
Rahul Bhatia
Director & Interim Chief Executive Officer
Central Wing, Ground Floor, Thapar House
124, Janpath Lane
Janpath, New Delhi 110001
[email protected]