Saks Fifth Avenue Customer Service Contacts

Saks Fifth Avenue is a luxury retailer based in New York.

How to reach a person at Saks Fifth Avenue

Customer Service: (800) 725-7257

Toll Free: (877) 551-7257

Saks Fifth Avenue Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Saks Fifth Avenue

We receive few complaints about Saks Fifth Avenue. Here’s a customer who did not receive a refund despite returning his package.

How to resolve a problem with Saks Fifth Avenue

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

The parent company of Saks Fifth Avenue is Saks, Inc., headquartered in New York City. Its flagship store is at: 611 5th Avenue, New York, NY 10022

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Saks Fifth Avenue’s mailing address

12 East 49th Street
New York City, New York State 10017

Saks Fifth Avenue’s social media channels


Saks Fifth Avenue’s executive customer service contacts

Primary Contact
Andrea Robins
Director of Customer Service
225 Liberty Street
New York, NY 10281
[email protected]

[email protected]

R J Cilley
Chief Operating Officer
12 East 49th Street
New York City, New York State 10017
[email protected]

Chief Executive
Marc Metrick
225 Liberty Street
New York , New York 1028-0097
[email protected]

How to get professional help with your Saks Fifth Avenue problem

If you need help with Saks Fifth Avenue, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help

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