American Honda Motor Company is the U.S. arm of Honda Motor Company, Ltd. of Japan. It produces 15 distinct Honda and Acura models and has 14 major manufacturing facilities and 16 research and development facilities in North America, with 39,000 employees.
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What you need to know about Honda North America
We receive many complaints about Honda. Here's one case involving a lease gone bad, and another case about a Honda radio that went on the blink.
How to resolve a problem with Honda North America
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
24000 Honda Parkway
Marysville, OH 43040
https://www.honda.com/
Phone Contacts
Main: 937-642-5000
Customer Service: (800) 999-1009
Toll Free: (800) 999-1009
How to get through to a person: press 7.
Customer Service Resources
Social Media Contacts
Twitter seems to be the quickest way to get a response from Honda. They also have a Youtube channel.
Executive Contacts
Primary Contact
Ana Brown
Customer Relations Manager
24000 Honda Parkway
Marysville, OH 43040
[email protected]
Secondary Contact
Elly Bradford
Manager, Automobile Sales Division
24000 Honda Parkway
Marysville, OH 43040
[email protected]
Erik Berkman
Executive Vice President
24000 Honda Parkway
Marysville, OH 43040
[email protected]
Chief Executive
Shinji Aoyama
President of Honda North America
1919 Torrance Blvd.
Torrance, CA 90501-2746
937-642-5000
[email protected]
This contact was published on January 3, 2015 and updated on August 25, 2023.