- Elliott Report

Founded in 1983 as a part of The Vantage Group, Inc., Vantage Deluxe World Travel is a travel/direct marketing company. Vantage creates and markets travel programs offering trips exclusively to mature individuals to destinations throughout the globe.

Responsiveness rating

2/5

Vantage Deluxe World Travel sometimes responds to customer feedback or third parties. Executives try to hide from customers by using fake email addresses that are routed to an executive assistant or customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Vantage Deluxe World Travel

Vantage Deluxe World Travel has a long record of customer service complaints, going back more than a decade. It is currently experiencing operational problems -- cancelling cruises with little or no notice. We had a case where a traveler was waiting for years to receive his refund.

How to resolve a problem with Vantage Deluxe World Travel

Like most communication service providers, Vantage Deluxe World Travel likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with Vantage Deluxe World Travel. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.