SpiceJet

SpiceJet is an Indian low-cost airline headquartered in Gurgaon, India. It is India’s fourth largest airline by number of passengers carried, with market share of 12.3% as of July 2015. The airline operates more than 270 daily flights to 40 destinations, including 34 Indian and 6 international cities.

319, Udyog Vihar
Phase IV
Gurgaon, Haryana. India 122016
http://spicejet.com/


Phone Contacts

Main: +91 987 180 3333


Email Contacts

[email protected]


Customer Service Resources

According to the airline, this is their grievance redressal procedure:

  1. Passenger first writes to Customer Relations on [email protected] and SpiceJet’s Customer Relations assigns a unique Customer Relation Number to the Customer when he registers his/her Grievance at SpiceJet Customer Care.
  2. If you are not satisfied with the response of SpiceJet’s Customer Relations, then you may contact the Nodal Officer quoting your unique Customer Relation Number at [email protected]
  3. If you are still not satisfied and wish to appeal, you may appeal with our Appellate Authority at [email protected] quoting your unique Customer Relation Number.

Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Ms. Tinha Sethi
Nodal Officer
319, Udyog Vihar
Phase IV
Gurgaon, Haryana. India 122016
[email protected]

Secondary Contact
Kamal Hingorani
SVP & Head Inflight Services & Customer Experience
319, Udyog Vihar
Phase IV
Gurgaon, Haryana. India 122016
[email protected]

Chief Executive
Mr. Ajay Singh
Chairman & Managing Director
319, Udyog Vihar
Phase IV
Gurgaon, Haryana. India 122016
+91 124 391 3939
[email protected]


Last updated: June 18, 2019.