SpiceJet

SpiceJet is an Indian low-cost airline headquartered in Gurgaon, India. It is India’s fourth largest airline by number of passengers carried, with market share of 12.3% as of July 2015. The airline operates more than 270 daily flights to 40 destinations, including 34 Indian and 6 international cities.

319, Udyog Vihar
Phase IV
Gurgaon, Haryana. India 122016
http://spicejet.com/


Phone Contacts

Main: +91 987 180 3333


Email Contacts

custrelations@spicejet.com


Customer Service Resources

According to the airline, this is their grievance redressal procedure:

  1. Passenger first writes to Customer Relations on custrelations@spicejet.com and SpiceJet’s Customer Relations assigns a unique Customer Relation Number to the Customer when he registers his/her Grievance at SpiceJet Customer Care.
  2. If you are not satisfied with the response of SpiceJet’s Customer Relations, then you may contact the Nodal Officer quoting your unique Customer Relation Number at nodalofficer@spicejet.com
  3. If you are still not satisfied and wish to appeal, you may appeal with our Appellate Authority at appellateauthority@spicejet.com quoting your unique Customer Relation Number.

Social Media Contacts

Facebook
Twitter
Google Plus


Executive Contacts

Primary Contact
Kamal Hingorani
SVP & Head Inflight Services & Customer Experience
319, Udyog Vihar
Phase IV
Gurgaon, Haryana. India 122016
+91 124 391 3939
Kamal.Hingorani@spicejet.com

Secondary Contact
Ms. Suman Kaul
Nodal Officer
319, Udyog Vihar
Phase IV
Gurgaon, Haryana. India 122016
+91 124 391 3939
nodalofficer@spicejet.com

Mr. Kamal Hingorani
Appellate Authority
319, Udyog Vihar
Phase IV
Gurgaon, Haryana. India 122016
+91 124 391 3939
appellateauthority@spicejet.com

Chief Executive
Mr. Ajay Singh
Chairman & Managing Director
319, Udyog Vihar
Phase IV
Gurgaon, Haryana. India 122016
+91 124 391 3939
Ajay.Singh@spicejet.com


Researched by Jean-Philippe Simon and filed under .
Last updated: January 24, 2016.


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