Altice-USA Customer Service Contacts

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Altice USA (formerly Cablevision) is the fourth-largest cable operator in the United States. Altice USA (through its Optimum, Lightpath and Suddenlink brands) offers digital cable television, high-speed Internet, voice, Wi-Fi and advertising services.

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What you need to know about Altice

We receive occasional complaints about Altice. This consumer was still expected to pay despite Optimum's failure to resolve the issue.

How to resolve a problem with Altice

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.


1 Court Square
West Long Island City, NY 11101

Email Contacts

[email protected]

The best way to reach Altice by phone is through one of these numbers.

Social Media Contacts


Executive Contacts

Primary Contact
Vinny Guerrera
Director – Executive Customer Relations
200 Jericho Quadrangle
Jericho, NY 11753
[email protected]

Secondary Contact
Beth Rosenfeld
Sr. Director – Executive Customer Relations
1 Court Square
West Long Island City, NY 11101
[email protected]

Chief Executive
Dennis Mathew
1 Court Square
Long Island City, NY 11101
[email protected]

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