Altice USA

Altice USA (formerly Cablevision), a subsidiary of Altice Group, is the fourth largest cable operator in the United States, delivering residential and business services to 4.6 million customers across 20 states. Altice USA (through its Optimum, Lightpath and Suddenlink brands) offers digital cable television, high-speed Internet, voice, Wi-Fi and advertising services.

1111 Stewart Avenue
Bethpage, NY 11714

Phone Contacts

Customer Service: (866) 200-7186

Optimum customer service numbers:

CT customers: (203) 870-2583

NJ customers: (973) 230-6046

Long Island customers: (631) 393-0636

Bronx/Brooklyn/Westchester customers: (718) 860-3513

Suddenlink customer support: (877) 794-2724

Lightpath customer support: (866) 611-3434

Altice Mobile customer support: (866) 200-7186


Social Media Contacts


Executive Contacts

Primary Contact
Kelly Sherwood
Senior Director Customer Care Operations
1820 S Southwest Loop
Tyler, TX 75701
[email protected]

Secondary Contact
Pedro Checo
Vice President of Retention & CBM Operations
1111 Stewart Avenue
Bethpage, NY 11714
[email protected]

Hakim Boubazine
President of Telecommunications & Chief Operating Officer Altice USA
1 Court Square
Long Island City, NY 11101
[email protected]

Chief Executive
Dexter Goei
1 Court Square
Long Island City, NY 11101
[email protected]

Last updated: March 11, 2021.