Austrian Airlines Customer Service Contacts

Use the toll-free number (800) 843-0002.

Yes, Austrian Airlines offers flights to the USA.

Call (800) 843-0002 for assistance with inquiries and flight-related questions.

Austrian Airlines is a distinct airline that operates independently, though it is part of the Lufthansa Group.

Austrian Airlines is a member of Star Alliance, which includes several U.S.-based airlines.

Austrian Airlines is a subsidiary of the Lufthansa Group.

Miles & More is Austrian Airlines’ frequent flyer program, allowing members to earn and redeem miles for flights, upgrades, and other benefits with Austrian Airlines and its partner airlines.

Register on the Austrian Airlines website or the Miles & More website. Membership is free.

You can request special assistance such as wheelchair service, special meals, or other needs during the booking process or by contacting Austrian Airlines customer service at (800) 843-0002 at least 48 hours before your flight.

Yes, Austrian Airlines provides services for unaccompanied minors. You need to book this service in advance and fill out the necessary forms. Contact customer service at (800) 843-0002 for more details and to make arrangements.

Baggage allowances vary by ticket class and route. Generally, economy class passengers are allowed one piece of checked baggage up to 23 kg (50 lbs) and one carry-on bag. Business class passengers have higher allowances. Always check the specific baggage policy for your flight on the Austrian Airlines website.

If your baggage is lost or damaged, report it immediately to the Austrian Airlines baggage service office at the airport or contact customer service at (800) 843-0002. They will assist you with the necessary documentation and follow-up process.