Staples, Inc. is an American multinational office supply retailing corporation, with over 3,000 stores worldwide in 26 countries.
What you need to know about Staples
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Staples
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
500 Staples Dr
Framingham, Mass. 01702-4474
https://www.staples.com/
Phone Contacts
Main: (508) 253-5000
Customer Service: (800) 333-3330
Toll Free: (800) 333-3330
Email Contacts
Social Media Contacts
Executive Contacts
Primary Contact
Shannon Norman
Director Customer Experience
500 Staples Dr
Framingham, Mass. 01702-4474
[email protected]
Secondary Contact
Alanna Vallee
Vice President, Customer Experience
500 Staples Dr
Framingham, Mass. 01702-4474
[email protected]
Steven Bussberg
Chief Financial Officer and US Retail
500 Staples Dr
Framingham, Mass. 01702-4474
[email protected]
Chief Executive
John Lederer
Chief Executive Officer
500 Staples Dr
Framingham, Mass. 01702-4474
[email protected]
This contact was published on January 4, 2017 and updated on November 9, 2023.