Staples, Inc. is an American multinational office supply retailing corporation, with over 3,000 stores worldwide in 26 countries.
How to reach a person at Staples
Main: (508) 253-5000
Customer Service: (800) 333-3330
Toll Free: (800) 333-3330
Staples Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Staples
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Staples
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Staples’s mailing address
500 Staples Dr
Framingham, Mass. 01702-4474
https://www.staples.com/
Staples’s executive customer service contacts
Primary Contact
Shannon Norman
Director Customer Experience
500 Staples Dr
Framingham, Mass. 01702-4474
shannon.norman@staples.com
Secondary Contact
Alanna Vallee
Vice President, Customer Experience
500 Staples Dr
Framingham, Mass. 01702-4474
alanna.vallee@staples.com
Steven Bussberg
Chief Financial Officer and US Retail
500 Staples Dr
Framingham, Mass. 01702-4474
steven.bussberg@staples.com
Chief Executive
John Lederer
Chief Executive Officer
500 Staples Dr
Framingham, Mass. 01702-4474
john.lederer@staples.com
What is Staples USA?
Staples USA is a retail company that provides office supplies, technology products, furniture, and business services for both consumers and businesses. It operates online and through a network of retail stores across the United States.
What is the address of Staples headquarters in the US?
The headquarters of Staples in the United States is located at :
500 Staples Drive,
Framingham, MA 01702.
Can I order by phone from Staples?
Yes, you can place an order by phone from Staples by calling its customer service at (800) 333-3330.
Does Staples operate internationally?
Staples primarily operates in North America, but it does have some international operations and partnerships, particularly in Canada. However, its international presence is more limited compared to its U.S. operations.
Who is the CEO of Staples USA?
The CEO of Staples Inc. is John Lederer.
Which country is Staples in?
Staples is primarily based in the United States, with significant operations in Canada.
Can I pay with my phone at Staples?
Yes, Staples accepts mobile payments. You can use payment methods such as Apple Pay, Google Pay, and Samsung Pay at its retail locations.
How to get professional help with your Staples problem
If you need help with Staples, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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