Staples, Inc. is an American multinational office supply retailing corporation, with over 3,000 stores worldwide in 26 countries.
Responsiveness rating
What you need to know about Staples
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Staples
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
500 Staples Dr
Framingham, Mass. 01702-4474
https://www.staples.com/
Phone Contacts
Main: (508) 253-5000
Customer Service: (800) 333-3330
Toll Free: (800) 333-3330
Email Contacts
Social Media Contacts
Executive Contacts
Primary Contact
Shannon Norman
Director Customer Experience
500 Staples Dr
Framingham, Mass. 01702-4474
[email protected]
Secondary Contact
Alanna Vallee
Vice President, Customer Experience
500 Staples Dr
Framingham, Mass. 01702-4474
[email protected]
Steven Bussberg
Chief Financial Officer and US Retail
500 Staples Dr
Framingham, Mass. 01702-4474
[email protected]
Chief Executive
John Lederer
Chief Executive Officer
500 Staples Dr
Framingham, Mass. 01702-4474
[email protected]
This contact was published on January 4, 2017 and updated on November 9, 2023.