Air China

Air China, founded in 1988, is one of the three largest airlines in China and a member of the Star Alliance. The airline’s primary hub is at Beijing Capital International Airport (PEK), with secondary hubs at eight airports elsewhere in China.

Xidan Civil Aviation Building
Chang'an West Street,
No. 15
Beijing, China 100031
http://www.airchina.us

Phone Contacts

Main: +86 (10) 95583
Customer Service: (212) 371-9898
Toll Free: (800) 882-8122

Email Contacts

customer_relations@airchina.com
airchina-us@airchina.com

Customer Service Resources

US address:
350 Fifth Ave., suite 6905
New York, NY 10118

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Zhou Yuelong
General Manager, New York
350 Fifth Ave., suite 6905
New York, NY 10118
ZhouYuelong@airchina.us

Secondary Contact
Lillibeth Bishop
Senior Director, Marketing & Public Relations – North America
350 Fifth Ave., suite 6905
New York, NY 10118
(310) 744-8231
lillibeth@airchina.us

Zhang Yun
General Manager of Product & Service
Xidan Civil Aviation Building
Chang'an West Street,
No. 15
Beijing, China 100031

Chief Executive
Mr. Cai Jianjiang
President, Deputy Party Secretary of China National Aviation Holding Company and Chairman of Air China Limited
Xidan Civil Aviation Building
Chang'an West Street,
No. 15
Beijing, China 100031

Researched by Zivile Meksriunaite and filed under .
Last updated: March 23, 2016.

NOTE: As a service to our readers, we post the names, numbers and email addresses of executives responsible for customer service at major companies.

If you’re having a problem with a company, please consider using our proven strategies for a resolution. Do not simply write to the CEO or send your request to all the executives at once. This could severely limit your ability to resolve your issue. Rather, start with the primary contact and then work your way down the list.

Can’t find a company? You can either send us a request for research help or use our proven research strategies to track down the information you need.

Do you have company contacts you’d like to share with us? Please use this form.

Bouncing emails or disconnected phone numbers? You can report inaccurate or out-of-date information here.

We rely on our volunteer researchers to find the information in this database. If you’d like to help, please send us a note.

Can’t fix a problem yourself? Contact our advocates through this form. We’re happy to assist.

DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. If you detect any omissions, misstatements or errors, please contact us immediately.