China Airlines Customer Service Contacts

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China Airlines is the flag carrier and largest airline of the Republic of China. It is headquartered in Taiwan Taoyuan International Airport.

Responsiveness rating

rating
3/5

What you need to know about China Airlines

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with China Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

No. 1, Hangzhan S. Rd, Dayuan Dist
Taoyuan City, Taiwan 33758
https://www.china-airlines.com/us/en


Phone Contacts

Main: (03) 399-8888
Customer Service: 800-227-5118 North America
Toll Free: 800-227-5118 North America
International: +886-2-412-9000

Taiwan

Customer Service: 412-9000 (Mobile: 02-412-9000)  Fax: 02-2514-6004~6

China

Customer Service: 86-400-888-6998

 


Email Contacts

Customer Complaints: USA and Canada: China Airlines CSS department 200 N. Continental Blvd. EL Segundo, CA 90245, U.S.A.


Social Media Contacts

Facebook


Executive Contacts

Primary Contact
Chen, I-Chieh
Vice President
No. 1, Hangzhan S. Rd, Dayuan Dist
Taoyuan City, Taiwan 33758
[email protected]

Secondary Contact
Daniel Peng
Corporate Communications Office Vice President and Spokesman
No. 1, Hangzhan S. Rd, Dayuan Dist
Taoyuan City, Taiwan 33758
[email protected]

Chief Executive
Hsieh Su-Chien
Chairman & President
No. 1, Hangzhan S. Rd, Dayuan Dist
Taoyuan City, Taiwan 33758


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