URBN Customer Service Contacts

URBN (Urban Outfitters Inc)  s an American multinational lifestyle retail corporation headquartered in Philadelphia, Pennsylvania. As well as Urban Outfitters it owns, Anthropologie. Free People, BHLDN and the Vetri Family restaurants.

How to reach a person at URBN

URBN Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Aegean Airlines

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Aegean Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

URBN’s mailing address

5000 South Broad Street
Scottsdale, PA 19112-1495

URBN’s social media channels


URBN’s executive customer service contacts

Primary Contact
Andrew Rauch
Global Director of Retail Solutions u0026 Customer Experience for URBN
5000 South Broad Street
Philadelphia, PA 19112-1495

Secondary Contact
Andrew Rauch
Executive Director
5000 South Broad Street
Philadelphia, PA 19112-1495

Andrew Rauch
Executive Director
5000 South Broad Street
Philadelphia, PA 19112-1495

Chief Executive
Trish Donnelly
Chief Executive Officer Global
5000 South Broad Street
Philadelphia, PA 19112-1495

Frequently asked questions about URBN

Where is Urban headquarters?

Urban Outfitters’ headquarters is located in Philadelphia, PA.

Who owns Urban?

Urban Outfitters is a publicly traded (i.e., shareholder-owned) company. The company was founded by Richard Hayne, Judy Wicks, and Scott Belair.

What is the phone number for Urban Outfitters?

The general customer service phone number for Urban Outfitters is (800) 282-2200.

Who is the CEO of Urban Outfitters?

The CEO of Urban Outfitters is Richard A. Hayne.

What is the email address for Urban Outfitters?

Urban Outfitters does not publicly list a direct email address for general inquiries. Customers are encouraged to use the contact form on its website or call customer service at (800) 282-2200.

How to get professional help with your URBN problem

If you need help with URBN, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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