Express Scripts provides pharmacy benefit management services including in network pharmacy claims processing, home delivery pharmacy services, and specialty pharmacy benefits.
What you need to know about Express Scripts
Express Scripts has a long record of customer service complaints going back more than a decade.
How to resolve a problem with Express Scripts
Like most communication service providers, Express Scripts normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
1 Express Way
St. Louis, MO 63121
https://www.express-scripts.com/
Phone Contacts
Main: (314) 996-0900
Customer Service: 1.800.282.2881
Toll Free: 1-800-206-4005
Email Contacts
Social Media Contacts
Executive Contacts
Primary Contact
Allison Evans
Director of Customer Service
1 Express Way
St. Louis, MO 63121
[email protected]
Secondary Contact
Dave Queller
Senior Vice President, Sales and Account Management
1 Express Way
St. Louis, MO 63121
[email protected]
Neal Sample
Executive Vice President and Chief Operations Officer
1 Express Way
St. Louis, MO 63121
[email protected]
Chief Executive
Tim Wentworth
President and Chief Executive Officer
1 Express Way
St. Louis, MO 63121
[email protected]
or try: [email protected]
This contact was published on June 22, 2017 and updated on May 18, 2023.