Express Scripts provides pharmacy benefit management services including in network pharmacy claims processing, home delivery pharmacy services, and specialty pharmacy benefits.
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What you need to know about Express Scripts
Express Scripts has a long record of customer service complaints going back more than a decade.
How to resolve a problem with Express Scripts
Like most communication service providers, Express Scripts normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
1 Express Way
St. Louis, MO 63121
https://www.express-scripts.com/
Phone Contacts
Main: (314) 996-0900
Customer Service: 1.800.282.2881
Toll Free: 1-800-206-4005
Email Contacts
Social Media Contacts
Executive Contacts
Primary Contact
Allison Evans
Director of Customer Service
1 Express Way
St. Louis, MO 63121
[email protected]
Secondary Contact
Dave Queller
Senior Vice President, Sales and Account Management
1 Express Way
St. Louis, MO 63121
[email protected]
Neal Sample
Executive Vice President and Chief Operations Officer
1 Express Way
St. Louis, MO 63121
[email protected]
Chief Executive
Tim Wentworth
President and Chief Executive Officer
1 Express Way
St. Louis, MO 63121
[email protected]
or try: [email protected]
This contact was published on June 22, 2017 and updated on May 18, 2023.