Express Scripts

Express Scripts provides pharmacy benefit management services including in network pharmacy claims processing, home delivery pharmacy services, and specialty pharmacy benefits.

Telephone
Main : (314) 996-0900
Customer service : 1-800-282-2881
Toll Free : 1-800-206-4005
Email
Mailing address
1 Express Way
St. Louis, MO 63121
Website
express-scripts.com

What you need to know about Express Scripts

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Express Scripts

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

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Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

Express Scripts customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Allison Evans
Director of Customer Service
Secondary
Dave Queller
Senior Vice President, Sales and Account Management
Chief Executive
Neal Sample
Executive Vice President and Chief Operations Officer
Chief Executive
Tim Wentworth
President and Chief Executive Officer

Frequently asked questions about Express Scripts

Express Scripts Holding Company One Express Way St. Louis, MO 63121, USA.
Contact military Express Scripts by calling their dedicated customer service line at (877) 363-1303.
No, Express Scripts and CVS Caremark are separate entities. Express Scripts is a pharmacy benefit management organization, whereas CVS Caremark is part of CVS Health, which provides similar services.
The general customer service number for Express Scripts in the USA is (800) 282-2881.
Express Scripts was acquired by Cigna Corporation in December 2018.
You can track your Express Scripts delivery by logging into your account on the Express Scripts website or mobile app and accessing your order history and tracking information.
Express Scripts medications are shipped from multiple pharmacy locations across the United States, depending on the specific medication and location.

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