Express Scripts provides pharmacy benefit management services including in network pharmacy claims processing, home delivery pharmacy services, and specialty pharmacy benefits.
How to reach a person at Express Scripts
Main: (314) 996-0900
Customer Service: 1-800-282-2881
Toll Free: 1-800-206-4005
Express Scripts Responsiveness rating
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What you need to know about Express Scripts
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Express Scripts
Like most communication service providers, Express Scripts normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with Express Scripts. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Express Scripts’s mailing address
1 Express Way
St. Louis, MO 63121
https://www.express-scripts.com/
Express Scripts’s executive customer service contacts
Primary Contact
Allison Evans
Director of Customer Service
1 Express Way
St. Louis, MO 63121
allison_evans@express-scripts.com
Secondary Contact
Dave Queller
Senior Vice President, Sales and Account Management
1 Express Way
St. Louis, MO 63121
Dave_queller@express-scripts.com
Neal Sample
Executive Vice President and Chief Operations Officer
1 Express Way
St. Louis, MO 63121
NSample@express-scripts.com
Chief Executive
Tim Wentworth
President and Chief Executive Officer
1 Express Way
St. Louis, MO 63121
timwentworth@express-scripts.com
or try: tim_wentworth@express-scripts.com
Where is Express Scripts USA headquarters?
Express Scripts Holding Company
One Express Way
St. Louis, MO 63121, USA.
How do I contact military Express Scripts?
Contact military Express Scripts by calling their dedicated customer service line at (877) 363-1303.
Is Express Scripts the same as CVS Caremark?
No, Express Scripts and CVS Caremark are separate entities. Express Scripts is a pharmacy benefit management organization, whereas CVS Caremark is part of CVS Health, which provides similar services.
What is Express Scripts USA number?
The general customer service number for Express Scripts in the USA is (800) 282-2881.
What company took over Express Scripts?
Express Scripts was acquired by Cigna Corporation in December 2018.
How do I track my Express Scripts delivery?
You can track your Express Scripts delivery by logging into your account on the Express Scripts website or mobile app and accessing your order history and tracking information.
Where are Express Scripts shipped from?
Express Scripts medications are shipped from multiple pharmacy locations across the United States, depending on the specific medication and location.
How to get professional help with your Express Scripts problem
If you need help with Express Scripts, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
