Best Western International is the owner of the Best Western Hotel brand, which operates about 4,000 hotels in over 100 countries and territories. The chain is headquartered in Phoenix and operates 2,163 hotels in North America.
Responsiveness rating
What you need to know about Best Western International
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Best Western International
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
6201 N. 24th Parkway
Phoenix, AZ 85016
https://www.bestwestern.com/en_US.html
Phone Contacts
Main: (602) 957-4200
Customer Service: (800) 528-1238
Toll Free: (800) 780-7234
Customer Service Resources
Social Media Contacts
Executive Contacts
Wendy Ferrill
Vice President, Worldwide Sales
6201 N. 24th Parkway
Phoenix, AZ 85016
602-957-4200
[email protected]
(402) 399-4633
Chief Executive
Larry Cuculic
President and CEO
6201 N. 24th Parkway
Phoenix, AZ 85016
(602) 957-4200
[email protected]
John Kelly
Board Chairman at Best Western Hotels & Resorts
[email protected]
(602) 957-4200
(405) 265-4076
(405) 740-6983
This contact was published on October 1, 2015 and updated on June 14, 2023.
