Best Western International Customer Service Contacts

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Best Western International is the owner of the Best Western Hotel brand, which operates about 4,000 hotels in over 100 countries and territories. The chain is headquartered in Phoenix and operates 2,163 hotels in North America.

Responsiveness rating


What you need to know about Best Western International

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Best Western International

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.


6201 N. 24th Parkway
Phoenix, AZ 85016

Phone Contacts

Main: (602) 957-4200
Customer Service: (800) 528-1238
Toll Free: (800) 780-7234

Customer Service Resources

Customer Service Page

Contact Page


Social Media Contacts


Executive Contacts

Wendy Ferrill
Vice President, Worldwide Sales
6201 N. 24th Parkway
Phoenix, AZ 85016
[email protected]

(402) 399-4633

Chief Executive
Larry Cuculic
President and CEO
6201 N. 24th Parkway
Phoenix, AZ 85016
(602) 957-4200
[email protected]

John Kelly
Board Chairman at Best Western Hotels & Resorts
[email protected]

(602) 957-4200
(405) 265-4076
(405) 740-6983

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