Icelandair is Iceland’s largest air carrier and is headquartered at Reykjavik Airport in Reykjavik.
Responsiveness rating
What you need to know about Icelandair
Icelandair's customer service functions appear to be highly automated, but once you get through to a real person, it provides good service.
How to resolve a problem with Icelandair
Try to bypass the automated system.
Icelandair North America
1900 Crown Colony Drive
Quincy, MA 02169
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
Reykjavik Airport
101 Reykjavik, Iceland
https://www.icelandair.com/
Phone Contacts
Toll Free: (800) 223-5500, prompt 2
International: +354 505 0100
Email Contacts
Icelandair offers a contact form and live chat function for customer service.
Social Media Contacts
Executive Contacts
Primary Contact
Sylvia Olafsdottir
Chief Customer Officer
Reykjavik Airport
101 Reykjavik, Iceland
+354 5050300
[email protected]
+44 2078741000 HQ
Secondary Contact
Jens Bjarnason
Chief Operating Officer
Reykjavik Airport
101 Reykjavik, Iceland
+1 354 505 0377
+44 2078741000 HQ
Chief Executive
Bogi Nils Bogason
Chief Executive Officer
Reykjavik Airport
101 Reykjavik, Iceland
+354 5050300
[email protected]
This contact was published on October 24, 2015 and updated on September 13, 2023.
