Uniworld Customer Service Contacts

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Uniworld is an operator of luxury river cruises that was founded in 1976. It operates a fleet of 19 ships with approximately 500 departures visiting 20 countries.

Responsiveness rating

rating
3/5

What you need to know about Uniworld

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Uniworld

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Uniworld is owned by The Travel Corporation, which also owns Red Carnation Hotels, Insight Vacation, Trafalgar Tours and several other brands.

Address

17323 Ventura Boulevard
Encino, California 91316
https://www.uniworld.com/en/


Phone Contacts

Main: (818) 382-7820
Customer Service: (800) 257-2407


Email Contacts

[email protected]
[email protected]

The email address [email protected] is for Pre-departure requests and [email protected] is for Post-departure requests.


Customer Service Resources

Fax: (818) 382-2722


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Ben Wirz
General Manager
17323 Ventura Boulevard
Encino, California 91316
[email protected]

Secondary Contact
Kimberly Aamot
Vice President of Passenger Services
17323 Ventura Boulevard
Encino, California 91316
[email protected]

Chief Executive
Ellen Bettridge
President and CEO
17323 Ventura Boulevard
Encino, California 91316
[email protected]