Uniworld is an operator of luxury river cruises that was founded in 1976. It operates a fleet of 19 ships with approximately 500 departures visiting 20 countries.
How to reach a person at Uniworld
Main: (818) 382-7820
Customer Service: (800) 257-2407
Fax: (818) 382-2722
Uniworld River Cruises Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
The email address info@uniworld.com is for Pre-departure requests and customerservice@uniworld.com is for Post-departure requests.
What you need to know about Uniworld
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Uniworld
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Uniworld is owned by The Travel Corporation, which also owns Red Carnation Hotels, Insight Vacation, Trafalgar Tours and several other brands.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Uniworld mailing address
17323 Ventura Boulevard
Encino, California 91316
Uniworld executive customer service contacts
Primary Contact
Ben Wirz
General Manager
17323 Ventura Boulevard
Encino, California 91316
bwirz@uniworld.com
Secondary Contact
Kimberly Aamot
Vice President of Passenger Services
17323 Ventura Boulevard
Encino , California 91316
kaamot@uniworld.com
Chief Executive
Ellen Bettridge
President and CEO
17323 Ventura Boulevard
Encino, California 91316
ebettridge@uniworld.com
How do I contact Uniworld?
Contact Uniworld by phone at (800) 257-2407 or through its website‘s “Contact Us” page.
How do I email Uniworld?
Get in touch with Uniworld via its online form.
Where is Uniworld headquarters?
Uniworld’s headquarters is located at 17323 Ventura Blvd, Uniworld Plaza, Los Angeles, CA 91316, US.
Who is the CEO of Uniworld?
The CEO of Uniworld is Ellen Bettridge.
How to get professional help with your Uniworld River Cruises problem
If you need help with Uniworld River Cruises, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.