Uniworld Customer Service Contacts

Uniworld is an operator of luxury river cruises that was founded in 1976. It operates a fleet of 19 ships with approximately 500 departures visiting 20 countries.

How to reach a person at Uniworld

Customer Service: (800) 257-2407

Uniworld River Cruises Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

The email address [email protected] is for Pre-departure requests and [email protected] is for Post-departure requests.

What you need to know about Uniworld

he company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Uniworld

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Uniworld is owned by The Travel Corporation, which also owns Red Carnation Hotels, Insight Vacation, Trafalgar Tours and several other brands.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Uniworld mailing address

17323 Ventura Boulevard
Encino, California 91316

Uniworld’s social media channels


Uniworld executive customer service contacts

Primary Contact
Ben Wirz
General Manager
17323 Ventura Boulevard
Encino, California 91316
[email protected]

Secondary Contact
Kimberly Aamot
Vice President of Passenger Services
17323 Ventura Boulevard
Encino , California 91316
[email protected]

Chief Executive
Ellen Bettridge
President and CEO
17323 Ventura Boulevard
Encino, California 91316
[email protected]

How to get professional help with your Uniworld River Cruises problem

If you need help with Uniworld River Cruises, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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