Toshiba America

Founded in 1965, Toshiba America, Inc. (TAI) is a subsidiary of Tokyo-based Toshiba Corporation and the holding company of six Toshiba operating companies that offer a broad range of products and solutions for the residential, commercial, and industrial sectors.

Telephone
Main : (212) 596-0600
Mailing address
Toshiba America, 1251 Avenue of the Americas, Suite 4110
New York, NY 10020
Website
toshiba.com/tai

What you need to know about Toshiba America

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Toshiba America

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

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Verified contacts

Toshiba America customer service executives

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Primary
Debbie Sullivan
Director of Operations
Secondary
Holly Yanish
Vice President of Operations and Customer Support Services
Chief Executive
Tom Kumagai
Chief Executive Officer

Frequently Asked Questions About Toshiba

For technical support related to Toshiba products, you can reach out via email: - North America (U.S. and Canada): TAEC-SPBU-techhelp@toshiba.com - Central America and South America: TAEC-SPBU-techhelp@toshiba.com
If you need assistance with Toshiba portable air conditioners, you can contact their customer support: - United States: Call (855) 204-5313 during business hours (Monday to Friday, 8 a.m. to 7 p.m. Eastern time; Saturday, 9 a.m. to 4 p.m. Eastern time). - Mexico: Call +52 7716882166 or email TAEC-SPBU-techhelp@toshiba.com
If you need support for Toshiba external hard drives, use the following contact information:   North America (U.S. and Canada): - Phone: (877) 689-4899 - Email: TAEC-SPBU-Wty@toshiba.com
The common email format for Toshiba employees is [first].[last]@toshiba.com.
Yes, Toshiba products, including air conditioners and other devices, can be repaired. Contact their customer support for guidance on repairs.

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