Founded in 1965, Toshiba America, Inc. (TAI) is a subsidiary of Tokyo-based Toshiba Corporation and the holding company of six Toshiba operating companies that offer a broad range of products and solutions for the residential, commercial, and industrial sectors.
What you need to know about Toshiba America
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Toshiba America
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Toshiba America mailing address
Toshiba America
1251 Avenue of the Americas
Suite 4110
New York, NY 10020
https://www.toshiba.com/tai/
Toshiba America social media channels
Toshiba America executive customer service contacts
Primary Contact
Mike Daniel
Director, Customer Care
1251 Avenue of the Americas
Suite 4110
New York, NY 10020
mike.daniel@toshiba.com
Secondary Contact
Holly Yanish
Vice President of Operations and Customer Support Services
1251 Avenue of the Americas
Suite 4110
New York, NY 10020
holly.yanish@toshiba.com
Chief Executive
Larry White
President u0026 Chief Executive Officer Toshiba Global Commerce Solutions
1251 Avenue of the Americas
Suite 4110
New York, NY 10020
larry.white@tabs.toshiba.com
How do I email Toshiba support?
For technical support related to Toshiba products, you can reach out via email:
– North America (U.S. & Canada): TAEC-SPBU-techhelp@toshiba.com
– Central America and South America: TAEC-SPBU-techhelp@toshiba.com
How do I contact Toshiba portable air conditioner customer service?
If you need assistance with Toshiba portable air conditioners, you can contact their customer support:
– United States: Call (855) 204-5313 during business hours (Monday to Friday, 8 a.m. to 7 p.m. Eastern time; Saturday, 9 a.m. to 4 p.m. Eastern time).
– Mexico: Call +52 7716882166 or email TAEC-SPBU-techhelp@toshiba.com
How do I contact Toshiba external hard drive support?
If you need support for Toshiba external hard drives, use the following contact information:
North America (U.S. & Canada):
– Phone: (877) 689-4899
– Email: TAEC-SPBU-Wty@toshiba.com
What is the email format for Toshiba?
The common email format for Toshiba employees is [first].[last]@toshiba.com.
Can a Toshiba be repaired?
Yes, Toshiba products, including air conditioners and other devices, can be repaired. Contact their customer support for guidance on repairs.
How to get professional help with your Toshiba America problem
If you need help with Toshiba America, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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