Toshiba America Customer Service Contact Support Via Phone Email Exec Contacts

Founded in 1965, Toshiba America, Inc. (TAI) is a subsidiary of Tokyo-based Toshiba Corporation and the holding company of six Toshiba operating companies that offer a broad range of products and solutions for the residential, commercial, and industrial sectors.

Responsiveness rating

3/5

Toshiba often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Toshiba America

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Toshiba America

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

1251 Avenue of the Americas
Suite 4110
New York, NY 10020
https://www.toshiba.com/tai/

Phone Contacts

Main: (212) 596-0600

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Mike Daniel
Director, Customer Care
1251 Avenue of the Americas
Suite 4110
New York, NY 10020
[email protected]

Secondary Contact
Holly Yanish
Vice President of Operations and Customer Support Services
1251 Avenue of the Americas
Suite 4110
New York, NY 10020
[email protected]

Chief Executive
Larry White
President & Chief Executive Officer Toshiba Global Commerce Solutions
1251 Avenue of the Americas
Suite 4110
New York, NY 10020
[email protected]