PostNet Customer Service Contacts

PostNet International Franchise Corporation is a privately held company that franchises PostNet retail business centers. Every PostNet location offers printing, copying, and shipping services, as well as graphic design, mailbox rentals, and notary services.

How to reach a person at PostNet

Toll-free: (800) 841-7171

PostNet Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about PostNet

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with PostNet

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

PostNet’s mailing address

143 Union Blvd
Suite 600
Lakewood, CO 80228

PostNet’s social media channels


PostNet’s executive customer service contacts

Primary Contact
Cynthia Medina
Vice President, Network Sales and Operations
143 Union Blvd
Suite 600
Lakewood, CO 80228
[email protected]

Secondary Contact
Brian Spindel
President and Chief Operating Officer
143 Union Blvd
Suite 600
Lakewood, CO 80228
[email protected]

Chief Executive
Paolo Fiorelli
Chairman, CEO at MBE Worldwide
143 Union Blvd
Suite 600
Lakewood, CO 80228
[email protected]

Frequently asked questions about Postnet

Yes, there are PostNet centers in America. You can find the locations on its website.

Email Postnet at any of the following:

[email protected]

[email protected]

[email protected]

PostNet offers the following services:

Copy & print

Courier services

Digital services

Mailbox services

Stationery products

Criminal record checks

PostNet provides international shipping services via PostNet Global Express. This service allows you to send both documents and parcels to different parts of the world.

PostNet centers provide shipping services through various carriers, including USPS, UPS, FedEx, and DHL.

No, PostNet is not the same as UPS. PostNet offers UPS shipping services along with additional services such as printing and graphic design.

PostNet doesn’t allow the shipping of alcoholic beverages. Some other items, such as perfume, cash, and jewelry, are also prohibited. Be sure to check with your local PostNet store for specific guidelines.

PostNet will notify you when your parcel arrives. You can also track your shipment online using the tracking number provided.

How to get professional help with your PostNet problem

If you need help with PostNet, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help