PostNet International Franchise Corporation is a privately held company that franchises PostNet retail business centers. Every PostNet location offers printing, copying, and shipping services, as well as graphic design, mailbox rentals, and notary services.
PostNet Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
What you need to know about PostNet
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with PostNet
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.PostNet’s mailing address
143 Union Blvd
Suite 600
Lakewood, CO 80228
PostNet’s executive customer service contacts
Primary Contact
Cynthia Medina
Vice President, Network Sales and Operations
143 Union Blvd
Suite 600
Lakewood, CO 80228
cynthiam@postnet.com
Secondary Contact
Brian Spindel
President and Chief Operating Officer
143 Union Blvd
Suite 600
Lakewood, CO 80228
brians@postnet.com
Chief Executive
Paolo Fiorelli
Chairman, CEO at MBE Worldwide
143 Union Blvd
Suite 600
Lakewood, CO 80228
pfiorelli@mbeglobal.com
Frequently asked questions about Postnet
Yes, there are PostNet centers in America. You can find the locations on its website.
PostNet offers the following services:
Copy & print
Courier services
Digital services
Mailbox services
Stationery products
Criminal record checks
PostNet provides international shipping services via PostNet Global Express. This service allows you to send both documents and parcels to different parts of the world.
PostNet centers provide shipping services through various carriers, including USPS, UPS, FedEx, and DHL.
No, PostNet is not the same as UPS. PostNet offers UPS shipping services along with additional services such as printing and graphic design.
PostNet doesn’t allow the shipping of alcoholic beverages. Some other items, such as perfume, cash, and jewelry, are also prohibited. Be sure to check with your local PostNet store for specific guidelines.
PostNet will notify you when your parcel arrives. You can also track your shipment online using the tracking number provided.
How to get professional help with your PostNet problem
If you need help with PostNet, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.