Ross Stores Customer Service Contacts

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Ross Stores is the largest off-price retailer in the U.S., with 1,409 locations in 37 states, the District of Columbia and Guam. The company also operates 165 dd’s Discounts stores in 15 states.

Responsiveness rating

rating
3/5

What you need to know about Ross Stores

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Ross Stores

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

5130 Hacienda Drive
Dublin, CA 94568
https://www.rossstores.com/


Phone Contacts

Main: (925) 875-9725
Customer Service: (800) 335-1115


Customer Service Resources

Before contacting executives use the contact us page


Social Media Contacts

Facebook


Executive Contacts

Primary Contact
Matt Young
Senior Vice President, Head of Stores
5130 Hacienda Drive
Dublin, CA 94568
[email protected]

Secondary Contact
Michael J. Hartshorn
Executive Vice President, Chief Financial Officer
5130 Hacienda Drive
Dublin, CA 94568
[email protected]

Michael O'Sullivan
President & Chief Operating Officer
5130 Hacienda Drive
Dublin, CA 94568
Michael.O'[email protected]

Chief Executive
Barbara Rentler
Chief Executive Officer
5130 Hacienda Drive
Dublin, CA 94568
[email protected]


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