Ross Stores
Ross Stores is an off-price apparel retailer in the U.S.
Telephone
Main : (925) 875-9725
Customer service : (800) 335-1115
What you need to know about Ross Stores
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Ross Stores
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
Verified contacts
Ross Stores customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
Secondary
Michael J. Hartshorn
Group President, COO and Director
Chief Executive
Barbara Rentler
Frequently asked questions about Ross Stores
Yes, you can find the online contact form here.
Call (800) 335-1115.
You can find a Ross Stores location near you by using the store locator tool on its website. Enter your zip code or city/state to find nearby stores, along with its addresses, phone numbers, and hours of operation.
Ross Stores primarily operates brick-and-mortar locations and does not offer online shopping through its official website. However, it occasionally has online promotions or partnerships with other retailers for limited-time online shopping events..
Visit the Ross website and click on the “Gift Cards” link. From there, you’ll find an option to check your balance by entering the card number and PIN. Alternatively, call Ross Stores customer service at (800) 335-1115 for assistance.
Outdated info? Report it here
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published January 10, 2016. Updated December 27, 2024.