Breeze Airways is an American airline focused on providing nonstop flights to underserved cities.
Breeze Airways Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Breeze Airways
We receive occasional complaints about Breeze flights. Here’s a passenger who missed his flight because of poor communication from Breeze Airways. And here’s a lost luggage case.
How to resolve a problem with Breeze Airways
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Breeze Airways mailing address
6340 S 3000 E
Cottonwood Heights, UT 84121
Breeze Airways executive customer service contacts
Primary Contact
Laurie Meacham
Director Guest Empowerment
6340 S 3000 E
Cottonwood Heights, UT 84121
laurie.meacham@flybreeze.com
Secondary Contact
Shari Card
Manager Guest Empowerment
6340 S 3000 E
Cottonwood Heights, UT 84121
shari.card@flybreeze.com
Fiona Kiesel
Chief Guest Officer
6340 S 3000 E
Cottonwood Heights, UT 84121
fiona.kiesel@flybreeze.com
Chief Executive
Tom Doxey
President
6340 S 3000 E
Cottonwood Heights, UT 84121
tom.doxey@flybreeze.com
How do I contact Breeze Airways?
Email get@flybreeze.com or send an SMS to (501) 273-3931.
Does Breeze Airways refund money?
No. If you cancel, you will receive credit in the form of BreezePoints.
Where does Breeze Airways serve?
Key cities that the airline serves include New York, Providence, Pittsburgh, Richmond, Norfolk, Charleston, Savannah, Jacksonville, Palm Beach, and Tampa.
How do I change my flight on Breeze Airways?
To change your flight, follow these steps:
- – Visit the Breeze Airways website.
- – Log in to your account.
- – Locate the “Manage Booking” or “My Trips” section.
- – Follow the on-screen instructions to modify your booking.
Why is Breeze Airways flights so cheap?
Breeze Airways primarily flies to secondary airports with less congestion and lower costs.
Does Breeze Airways allow free carry-on?
All passengers on Breeze Airways are allowed one personal item at no extra charge.
Does Breeze Airways charge to change your flight?
No, Breeze Airways does not charge a change or cancellation fee.
How to get professional help with your Breeze Airways problem
If you need help with Breeze Airways, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
