GEICO Customer Service Contacts

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The Government Employees Insurance Company is an American auto insurance company based out of Chevy Chase, Maryland. In 1996, GEICO became a wholly owned subsidiary of Berkshire Hathaway, headed by Warren Buffett.

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What you need to know about GEICO

GEICO has a long record of customer service complaints going back more than a decade.

How to resolve a problem with GEICO

Like most communication service providers, GEIKO normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with [company]. You can also refer to the executive contacts below or contact our advocacy team directly.


5260 Western Avenue
Chevy Chase, MD 20815

Phone Contacts

Main: (301) 986-3000
Customer Service: (800) 861-8380

Main mailing address is One GEICO Plaza, Washington, D.C. 20076


Email Contacts

Note: GEICO says the best way of contacting it is through its help form on their website.  Please try the form first before contacting any executives.

Social Media Contacts


Executive Contacts

Primary Contact
Gary McKenzie
Vice President - Claims
5260 Western Avenue
Chevy Chase, MD 20815
[email protected]

Secondary Contact
Frankie Silva
Vice President - Customer Service
5260 Western Avenue
Chevy Chase, MD 20815
[email protected]

Chief Executive
Todd Combs
President and CEO
5260 Western Avenue
Chevy Chase, MD 20815
[email protected]