Daimler Trucks North America Customer Service Contact Support Via Phone Email Exec Contacts

Formerly Freightliner Corporation, Daimler Trucks North America is a wholly owned subsidiary of the German Daimler AG.

Responsiveness rating

3/5

Daimler Trucks North America often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Daimler Trucks North America

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Daimler Trucks North America

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

4555 N. Channel Avenue
Portland, OR 97217
https://daimler-trucksnorthamerica.com/

Phone Contacts

Main: (503) 745-8000
Customer Service: (800) 385-4357

Fax: (503) 745-8921

Customer Service Resources

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Kristi Langdon
Head of Customer Experience
4555 N. Channel Avenue
Portland, OR 97217
(503) 745-6435
[email protected]

Secondary Contact
Jeff Allen
Senior Vice President of Production, Quality, and Specialty vehicles
4555 N. Channel Avenue
Portland, OR 97217
[email protected]

Jeff Allen
Senior Vice President, Operations
4555 N. Channel Avenue
Portland, OR 97217
[email protected]

Chief Executive
Roger Nielsen
President and CEO
4555 N. Channel Avenue
Portland, OR 97217
[email protected]