Western Digital

Western Digital is a multinational company that designs, manufactures, and sells data storage solutions for business and consumers.

Telephone
Main : (408) 717-6000
Customer Service : (800) 275-4932
Mailing address
5601 Great Oaks Parkway
San Jose, CA 95119
Website
westerndigital.com

What you need to know about Western Digital

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Western Digital

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Western Digital customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Ashish Khanna
Senior Director Global Customer Support
Secondary
Arthur Muzik
Vice President Global Customer Technical Sales and Support
Secondary
Jerald Kagele
Senior Vice President, Global Sales, Marketing and Customer Support
Chief Executive
David Goeckeler
Chief Executive

Frequently asked questions about Western Digital

Western Digital, SanDisk, San Disk Professional, WD and G-Technology brands.
If you're not happy with the support team's solution, call the customer service team at (800) 275-4932 or email customeradvocacy@wdc.com.

Outdated info? Report it here