Whirlpool Customer Service Contacts

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Whirlpool manufactures and markets Whirlpool, Maytag, KitchenAid, Jenn-Air, Amana, Brastemp, Bauknecht and other appliance brand names to consumers worldwide.

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What you need to know about Whirlpool

We receive many complaints about Whirlpool. Whirlpool sent a customer a faulty stove three times. These Whirlpool customers ended up with a fridge that started leaking, forcing them to replace their floors for the cost of $4,200. A Whirlpool manager admitted to this customer that their microwave was defective and still tried to charge him $300 for the repair.

How to resolve a problem with Whirlpool

Try the executive contacts, but always get everything in writing. Whirlpool likes to do things by phone, but that does not generate a paper trail.


2000 N. M-63
Benton Harbor, MI 49022-2692

Phone Contacts

Main: (269) 923-5000
Customer Service: 1-866-698-2538

Fax: (269) 759-7110

NORTH AMERICA REGION 600 West Main St. Benton Harbor, MI, 49022-2692 Telephone: 269-923-5000

Email Contacts

[email protected]

Customer Service Resources


Social Media Contacts


Executive Contacts

Primary Contact
Aaron Snider
Senior Customer Relations
2000 N. M-63
Benton Harbor, MI 49022-2692
[email protected]

Secondary Contact
Laurie Walter
Customer Relations Director
2000 N. M-63
Benton Harbor, MI 49022-2692
[email protected]

[email protected]

Chief Executive
Alessandro Perucchetti
President and Chief Operating Officer
2000 N. M-63
Benton Harbor, MI 49022-2692
[email protected]

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