Whirlpool manufactures and markets Whirlpool, Maytag, KitchenAid, Jenn-Air, Amana, Brastemp, Bauknecht and other appliance brand names to consumers worldwide.
Responsiveness rating
What you need to know about Whirlpool
We receive many complaints about Whirlpool. Whirlpool sent a customer a faulty stove three times. These Whirlpool customers ended up with a fridge that started leaking, forcing them to replace their floors for the cost of $4,200. A Whirlpool manager admitted to this customer that their microwave was defective and still tried to charge him $300 for the repair.
How to resolve a problem with Whirlpool
Try the executive contacts, but always get everything in writing. Whirlpool likes to do things by phone, but that does not generate a paper trail.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
2000 N. M-63
Benton Harbor, MI 49022-2692
https://www.whirlpool.com/
Phone Contacts
Main: (269) 923-5000
Customer Service: 1-866-698-2538
Fax: (269) 759-7110
NORTH AMERICA REGION 600 West Main St. Benton Harbor, MI, 49022-2692 Telephone: 269-923-5000
Email Contacts
Customer Service Resources
https://www.whirlpool.com/services/contact-us.html
Social Media Contacts
Executive Contacts
Primary Contact
Aaron Snider
Senior Customer Relations
2000 N. M-63
Benton Harbor, MI 49022-2692
[email protected]
Secondary Contact
Laurie Walter
Customer Relations Director
2000 N. M-63
Benton Harbor, MI 49022-2692
[email protected]
Chief Executive
Alessandro Perucchetti
President and Chief Operating Officer
2000 N. M-63
Benton Harbor, MI 49022-2692
[email protected]
This contact was published on December 15, 2014 and updated on August 25, 2023.
