Whirlpool Customer Service Contacts

Whirlpool manufactures and markets Whirlpool, Maytag, KitchenAid, Jenn-Air, Amana, Brastemp, Bauknecht and other appliance brand names to consumers worldwide.

How to reach a person at Whirlpool

Customer Service: 1-866-698-2538

Whirlpool Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

NORTH AMERICA REGION 600 West Main St. Benton Harbor, MI, 49022-2692 Telephone: 269-923-5000

Customer service resources


What you need to know about Whirlpool

We receive many complaints about Whirlpool. Whirlpool sent a customer a faulty stove three times. These Whirlpool customers ended up with a fridge that started leaking, forcing them to replace their floors for the cost of $4,200. A Whirlpool manager admitted to this customer that their microwave was defective and still tried to charge him $300 for the repair.

How to resolve a problem with Whirlpool

Try the executive contacts, but always get everything in writing. Whirlpool likes to do things by phone, but that does not generate a paper trail.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Whirlpool mailing address

2000 N. M-63
Benton Harbor, MI 49022-2692

Whirlpool social media channels


Whirlpool executive customer service contacts

Primary Contact
Aaron Snider
Senior Customer Relations
2000 N. M-63
Benton Harbor, MI 49022-2692
[email protected]

Secondary Contact
Laurie Walter
Customer Relations Director
2000 N. M-63
Benton Harbor, MI 49022-2692
[email protected] , [email protected]

Nakicha B Stone
Executive Office Staff at Whirlpool Corporation
2000 N. M-63
Benton Harbor, MI 49022-2692
[email protected]
866-817-5404 ext 7166

Chief Executive
Alessandro Perucchetti
President and Chief Operating Officer
2000 N. M-63
Benton Harbor, MI 49022-2692
[email protected]

How to get professional help with your Whirlpool problem

If you need help with Whirlpool, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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