Check ‘n Go

Check ‘n Go operates a chain of payday loan stores in the United States. The company is based in Cincinnati.

Telephone
Main : (513) 336-7735
Customer service : (888) 296-2274
Toll Free : (800) 723-7022
Mailing address
7755 Montgomery Road, Suite 400
Cincinnati, OH 45236
Website
axcess-financial.com

What you need to know about Check ‘n Go

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Check ‘n Go

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

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Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

Check ‘n Go customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Mark Dawson
Senior Director Strategic Operations at Axcess Financial
Secondary
Chuck Williams
Division Vice President
Chief Executive
Julie Joseforsky
Chief Operating Officer
Chief Executive
Allan David Davis
Chief Executive

Frequently asked questions about Check ‘n Go

Monday to Friday 8 a.m. to 8 p.m.; Saturday 9 a.m. to 4 p.m. (all times Eastern).
It is owned by CNG Holdings, a diversified specialty finance company headquartered in Kenwood, Ohio. CNG Holdings is the parent company for Axcess Financial Services which operates Check ‘n Go and TEMPOE.
Check 'n Go is a financial services company that provides payday loans, installment loans, check cashing, prepaid debit cards, and other financial products to consumers.
Eligibility requirements may vary by state and loan type but generally include being at least 18 years old and having a valid ID, an active checking account, and proof of income.
No, Check 'n Go offers loans to people with various credit histories, including those with poor or no credit. However, the loan terms may vary based on your credit profile.
Loan repayment methods can include automatic withdrawals from your bank account, paying online, visiting a Check 'n Go store, or mailing in a payment. The specific options will depend on the type of loan and your agreement.
If you can’t repay your loan on time, you should contact Check 'n Go immediately. There may be options such as extensions, payment plans, or refinancing, but these will vary by state and loan type. Late or missed payments can result in additional fees and affect your credit score.
Many Check 'n Go locations are open on weekends, but hours can vary by location. It’s best to check the specific hours for your nearest Check 'n Go store.
Yes, Check 'n Go provides online account management where you can apply for loans, make payments, check your balance, and view your loan history.
Axcess Financial operates Check ‘n Go and Allied Cash Advance stores

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