Check 'n Go Customer Service Contact Support Via Phone Email Exec Contacts

Check ‘n Go operates a chain of payday loan stores in the United States. It provides customers with payday loans that are unsecured short-term cash advances used for expenses. The company was founded in 1994 and is based in Cincinnati, Ohio. It is owned by CNG Holdings, Inc., a diversified specialty finance company headquartered in Kenwood, Ohio. CNG Holdings is the parent company for Axcess Financial Services which operates, Check ‘n Go, and TEMPOE, LLC

Responsiveness rating

3/5

Check 'n Go often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Check 'n Go

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Check 'n Go

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Axcess Financial operates Check ‘n Go and Allied Cash Advance stores

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

7755 Montgomery Road
STE 400
Cincinnati, OH 45236
https://www.axcess-financial.com/

Phone Contacts

Main: 513-336-7735
Customer Service: (888) 296-2274
Toll Free: (800) 723-7022

Hours of Operation for Online Customer Service
Monday – Friday 8am – 8pm (ET) Saturday 9am – 4pm (ET) Sunday Closed

Email Contacts

[email protected]
[email protected]

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Mark Dawson
Senior Director Strategic Operations at Axcess Financial
7755 Montgomery Road
STE 400
Cincinnati, OH 45236
[email protected]

Secondary Contact
Chuck Williams
Division Vice President
7755 Montgomery Road
STE 400
Cincinnati, OH 45236
[email protected]

or Mike Kayl, Division Vice President, [email protected]

Julie Joseforsky
Chief Operating Officer
7755 Montgomery Road
STE 400
Cincinnati, OH 45236
[email protected]

Chief Executive
Allan David Davis
CEO CNG Holdings, Inc
7755 Montgomery Road
STE 400
Cincinnati, OH 45236
[email protected]