Webjet

Webjet is a travel booking website offering flights, hotels, holiday packages, cruises, car rental, travel insurance and travel deals. Webjet is based in Australia.

Telephone
Main : +61-3-9820-9214
Email
Mailing address
L 9 492 St Kilda Rd
Melbourne, Victoria, Australia 3004
Website
webjet.com.au

What you need to know about Webjet

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Webjet

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Webjet customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
John Guscic
Managing Director
Secondary
Shelley Beasley
Chief Operating Officer
Chief Executive
David Galt
Chief Executive

Frequently asked questions about Webjet

The company has operations in Australia, New Zealand, North America, Singapore and Hong Kong.
Call +61-3-9820-9214 or email onlinetravel@webjet.com.au.
With a combined trip on Webjet, you can merge plane, train, bus, and ferry travel into one ticket.
You can book an itinerary that combines both air travel and train, bus, or ferry options. Enter your departure and destination cities into the search tool, similar to a regular flight search. In the search results breakdown, you'll quickly see if your itinerary includes a train, bus, or ferry segment.
Yes, when booking a flight through Webjet, you'll encounter two additional fees that aren't present when booking directly with the airline: the Webjet booking price guarantee and the Webjet service fee.
Yes. If you booked a trip through Webjet, you can make changes. Contact Webjet for changes rather than the airline or other carrier.
Webjet is a public company.

Outdated info? Report it here