Omni Hotels & Resorts Customer Service Contacts

make a correction

Omni Hotels & Resorts is a privately held, international luxury hotel company based in Dallas, Texas. The company is owned by private equity investor Robert Rowling of TRT Holdings. It currently operates about 60 properties in the United States, Canada and Mexico. Only two of the properties are franchised (Cancún and Puerto Aventuras); the remaining hotels are either managed, or managed and owned, by Omni Corporate.

Responsiveness rating

rating
3/5

What you need to know about Omni Hotels & Resorts

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Omni Hotels & Resorts

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

4001 Maple Avenue
Dallas, Texas 75219
https://www.omnihotels.com


Phone Contacts

Main: (972) 871-5600
Customer Service: (800) 809-6664


Email Contacts

[email protected]
[email protected]


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Daniel Surette
Vice President, Sales
4001 Maple Avenue
Dallas, Texas 75219
[email protected]

Stephen Rosenstock
Executive Vice President of Operations
4001 Maple Avenue
Dallas, Texas 75219
[email protected]

LinkedIn

Chief Executive
Peter Strebel
CEO​ ​& President
4001 Maple Avenue
Dallas, Texas 75219
[email protected]