The GIANT Company

The GIANT Company is omni-channel grocery retailer with stores in  Pennsylvania, Maryland, Virginia and West Virginia. Founded in 1923 in Carlisle, Pa., The GIANT Company family of brands includes GIANT, MARTIN’S, GIANT Heirloom Market, GIANT Direct and MARTIN’S Direct. The GIANT Company is a company of Ahold Delhaize USA.

We strongly recommend beginning your complaint escalation process with the primary contact and working your way up the ladder.  Please allow each contact at least a week to respond before moving up to the next level.  Please do not go directly to the CEO until you have gone through each of the steps.

 

1149 Harrisburg Pike
Carlisle, PA 17013
https://giantfoodstores.com/


Phone Contacts

Main: (717) 249-4000
Customer Service: 1-800-5573-2763
Toll Free: (888) 814-4268

Monday through Friday from 8am to 6pm, Saturday from 8am to 5pm, Closed on Sunday and on major holidays


Email Contacts

https://giantfoodstores.com/contact-us/


Customer Service Resources

 

 


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Lee Ann Rissler
Customer Operations Manager
1149 Harrisburg Pike
Carlisle, PA 17013
(717) 249-4000
[email protected]

Secondary Contact
Brad Gardner
Brand Specialist - Contact Centers
1149 Harrisburg Pike
Carlisle, PA 17013
[email protected]

John Ponnett
Senior Vice President Operations
1149 Harrisburg Pike
Carlisle, PA 17013
[email protected]

Chief Executive
Nicholas Bertram
President
1149 Harrisburg Pike
Carlisle, PA 17013
[email protected]


Last updated: January 23, 2021.