The GIANT Company is omni-channel grocery retailer with stores in Pennsylvania, Maryland, Virginia and West Virginia. Founded in 1923 in Carlisle, Pa., The GIANT Company family of brands includes GIANT, MARTIN’S, GIANT Heirloom Market, GIANT Direct and MARTIN’S Direct. The GIANT Company is a company of Ahold Delhaize USA.
What you need to know about The GIANT Company
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with The GIANT Company
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
We strongly recommend beginning your complaint escalation process with the primary contact and working your way up the ladder. Please allow each contact at least a week to respond before moving up to the next level. Please do not go directly to the CEO until you have gone through each of the steps.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
1149 Harrisburg Pike
Carlisle, PA 17013
https://giantfoodstores.com/
Phone Contacts
Main: (717) 249-4000
Toll Free: (888) 814-4268
Monday through Friday from 8am to 6pm, Saturday from 8am to 5pm, Closed on Sunday and on major holidays
Email Contacts
https://giantfoodstores.com/contact-us/
Customer Service Resources
Social Media Contacts
Executive Contacts
Primary Contact
Andy Pepper
Contact Centres
1149 Harrisburg Pike
Carlisle, PA 17013
[email protected]
Secondary Contact
Glennis Harris
Senior Vice President Customer Experience
1149 Harrisburg Pike
Carlisle, PA 17013
[email protected]
Chief Executive
Nicholas Bertram
President
1149 Harrisburg Pike
Carlisle, PA 17013
[email protected]
This contact was published on July 22, 2016 and updated on September 18, 2023.