Avianca Airlines

Avianca S.A. is the national airline and flag carrier of Colombia. It is headquartered in Bogotá, Distrito Capital, with its main hub at El Dorado International Airport. Avianca is the largest airline in Colombia and second largest in Latin America. It is wholly owned by Synergy Group S.A., a Latin American holding company established by Germán Efromovich and specializing in air transport. It is listed on the Colombia Stock Exchange.

Avenida calle 26 # 59 – 15
Bogotá, Colombia
https://www.avianca.com/us/en/


Phone Contacts

Main: +57 (1) 587-7700
Toll Free: (800) 284-2622


Customer Service Resources

Suggestions and complaints form


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Elizabeth Rivera
Director of Voice of Customer and Contact Cent
Avenida calle 26 # 59 – 15
Bogotá, Colombia
[email protected]

Secondary Contact
Juan Arbelaez
Regional Director USA
Avenida calle 26 # 59 – 15
Bogotá, Colombia
[email protected]

Sofia Valverde
Communications Co-ordinator External Communications Department
Avenida calle 26 # 59 – 15
Bogotá, Colombia
[email protected]


Last updated: February 23, 2021.

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