Synchrony Financial

Synchrony Financial is a consumer financial services company that offers credit products, savings accounts, and other financial solutions.

Telephone
Customer service : (800) 333-1082
Mailing address
777 Long Ridge Road
Stamford, CT 06902
Website
synchrony.com

What you need to know about Synchrony Financial

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Synchrony Financial

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Synchrony Financial customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Anika Green Watson
VP, Complaints Executive Inquiry Response Leader
Secondary
Carrie Moran
Corporate Consumer Relations
Chief Executive
Michael Bopp
Executive Vice President and Chief Growth Officer
Chief Executive
Margaret Keane

Frequently asked questions about Synchrony Financial

Yes, you can find the online contact form here.
Monday to Friday, 7 a.m. to 12 a.m. Saturday to Sunday 10 a.m. to 7 p.m. Eastern time.
To access your account online, visit the Synchrony Financial website and log in using your username and password. If you do not have an account, you can register by providing your account details and personal information.
You can make a payment to Synchrony Financial online through their website or mobile app, by phone, by mail, or by setting up automatic payments from your bank account. Detailed instructions for each method can be found on the website.
If you are having trouble making your payments, contact Synchrony Financial customer service at (800) 333-1082. They offer various assistance programs, such as hardship programs and payment plans, to help customers facing financial difficulties.
You can update your contact information by logging into your online account on the Synchrony Financial website and navigating to the profile or account settings section. You can also contact customer service at (800) 333-1082.
To request a credit line increase, log in to your online account and navigate to the credit line increase section, or contact customer at (800) 333-1082. They will review your request and provide you with a decision.
If you need to dispute a charge, you can submit a dispute through your online account or contact customer service at (800) 333-1082. Ensure you provide details about the charge and any supporting documentation.
You can get information about your credit card rewards by logging into your online account, where you can view your rewards balance and recent activity. Additionally, you can contact customer service at (800) 333-1082 for detailed information and assistance with any rewards-related questions.
If your card is lost or stolen, contact Synchrony Financial customer service at (800) 333-1082 immediately to report it. They will assist you in canceling the card and issuing a replacement. You can also report a lost or stolen card through your online account.
You can apply for a Synchrony Financial credit card online through their website, at participating retailers, or by phone. The application process will require personal and financial information for credit evaluation.
Synchrony Financial offers a variety of financial products, including retail credit cards, savings accounts, CDs, and other financing solutions. You can find more information about their products on their website or by contacting customer service at (800) 333-1082.

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