InterContinental Hotels Group Customer Service Contacts

U.S. Toll Free: (888) 211-9874 

International: +1-801-975-3063

If you need to cancel your reservation with InterContinental Hotels Group (IHG), here’s what you can do:

1. 1. Visit the IHG customer care page on their website. You’ll find different contact options and forms to submit your cancellation request.

1. 1. Alternatively, call IHG Reservations at (800) 621-0555 to cancel your reservation.

If you need to file a complaint with InterContinental Hotels Group customer service, here are your options:

1. 1. Online form submission:

      • • Go to the InterContinental Hotels Group customer care page on their website.
      • • Fill out the appropriate form to submit your complaint or query.

1. 1. Phone call:

      • • Call IHG Reservations directly at (800) 621-0555 to discuss your issue or lodge a complaint.

1. 1. Email:

      • • For IHG rewards club-related concerns, email ihgrewardsclub@ihg.com.

InterContinental Hotels Group owns and operates InterContinental Hotels & Resorts, Hotel Indigo, Crowne Plaza Hotels & Resorts, Holiday Inn Hotels & Resorts, Holiday Inn Express, Staybridge Suites, Candlewood Suites, HUALUXE Hotels and Resorts and Kimpton Hotels & Restaurants.