Radisson Hotel Group

Radisson Hotel Group is a global hospitality company operating a portfolio of diverse hotel brands, offering accommodation options ranging from luxury to midscale hotels worldwide.

Telephone
Main : +43-1-2057762
Mailing address
Avenue Du Bourget 44, B-1130
Brüssel, Belgien
Website
radissonhotels.com

What you need to know about Radisson Hotel Group

We receive few complaints about Radisson Hotel Group. The hotel canceled this customer's booking made with points when a Taylor Swift concert was scheduled nearby.

How to resolve a problem with Radisson Hotel Group

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

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Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

Radisson Hotel Group customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Chema Basterrechea
President for Europe, Middle East and Africa
Secondary
Sergio Amodeo
Global Chief Financial Officer
Chief Executive
Federico González

Frequently asked questions about Radisson Hotels Group

Yes, you can find the online contact form here.
You can make a reservation online through the Radisson Hotel Group website, via the mobile app, or by calling the reservation hotline at +43-1-2057762.
The cancellation policy varies depending on the rate booked and the specific hotel's terms. It is advisable to check the policy at the time of booking or contact customer service at +43-1-2057762 for detailed information.
Check-in and check-out times vary by hotel. Typically, check-in is in the afternoon, and check-out is in the morning. Specific times can be confirmed directly with the hotel or through the Radisson Hotel Group customer service at +43-1-2057762 .

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