Mattresses by Serta

Serta Simmons Bedding owns and manages two of the largest brands in the mattress industry, National Bedding Company and Simmons Bedding Company. Both companies serve as key suppliers of beds to many of the world’s leading hotel groups, resort properties, and residential mattress stores.

2600 Forbs Avenue
Hoffman Estates, IL 60192

Phone Contacts

Main: (847) 645-0200
Customer Service: (888 )557-3782
Toll Free: (800) 906-4240

Email Contacts

Customer Service Resources

Contact us form

Customer care page

Social Media Contacts


Executive Contacts

Primary Contact
Pam Llanuza
Customer Service Manager
2600 Forbs Avenue
Hoffman Estates, IL 60192
(847) 645-0200

Secondary Contact
Rita Falcone
Director of Customer Service
2600 Forbs Avenue
Hoffman Estates, IL 60192


Simon Touma
Senior Vice President Supply Chain & Customer Experience
2600 Forbs Avenue
Hoffman Estates, IL 60192

Chief Executive
Michael Traub
2600 Forbs Avenue
Hoffman Estates, IL 60192
(847) 645-0200

Last updated: January 29, 2020.

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