Mattresses by Serta Customer Service Contacts

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Serta Simmons Bedding owns and manages two of the largest brands in the mattress industry, National Bedding Company and Simmons Bedding Company. Both companies serve as key suppliers of beds to many of the world’s leading hotel groups, resort properties, and residential mattress stores.

Responsiveness rating

rating
3/5

What you need to know about Mattresses by Serta

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Mattresses by Serta

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

2600 Forbs Avenue
Hoffman Estates, IL 60192
https://www.serta.com/


Phone Contacts

Main: (888) 708-1466
Customer Service: (888 )557-3782
Toll Free: (800) 906-4240


Email Contacts

[email protected]
[email protected]


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Pam Llanuza
Customer Service Manager
2600 Forbs Avenue
Hoffman Estates, IL 60192
(847) 645-0200
[email protected]

Secondary Contact
Rita Falcone
Director of Customer Service
2600 Forbs Avenue
Hoffman Estates, IL 60192
[email protected]

Simon Touma
Senior Vice President Supply Chain & Customer Experience
2600 Forbs Avenue
Hoffman Estates, IL 60192
[email protected]

Chief Executive
Michael Traub
CEO
2600 Forbs Avenue
Hoffman Estates, IL 60192
(847) 645-0200
[email protected]