The Popcorn Factory Customer Service Contacts

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The Popcorn Factory is an online retailer which sells over 1 million pounds of popcorn per year. It sells a range off premium popcorn and all-occasion gift tins, baskets and towers.  It has been trading since 1979 and is owned by 1-800-Flowers.com, Inc.

Responsiveness rating

rating
3/5

What you need to know about The Popcorn Factory

We get few complaints about The Popcorn Factory. Here is an article about the company not following through on their word.

How to resolve a problem with The Popcorn Factory

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

One Old Country Road
Suite 500
Carle Place, NY 11514
https://www.thepopcornfactory.com/


Phone Contacts

Main: (516) 237-6000
Customer Service: (888) 216-0235
Toll Free: (800) 842-0256


Email Contacts

[email protected]
[email protected]


Social Media Contacts

Facebook


Executive Contacts

Primary Contact
Julie Kaufman
Director of Customer Experience
One Old Country Road
Suite 500
Carle Place, NY 11514
[email protected]

Secondary Contact
Gina Cappo
Director of Customer Experience
One Old Country Road
Suite 500
Carle Place, NY 11514
[email protected]

Bill Pozdoll
Vice President & General Manager
One Old Country Road
Suite 500
Carle Place, NY 11514
[email protected]

Chief Executive
Steve Druckman
President, The Popcorn Factory
One Old Country Road
Suite 500
Carle Place, NY 11514
[email protected]


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