The Popcorn Factory is an online retailer which sells over 1 million pounds of popcorn per year. It sells a range off premium popcorn and all-occasion gift tins, baskets and towers. It has been trading since 1979 and is owned by 1-800-Flowers.com, Inc.
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What you need to know about The Popcorn Factory
We get few complaints about The Popcorn Factory. Here is an article about the company not following through on their word.
How to resolve a problem with The Popcorn Factory
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
One Old Country Road
Suite 500
Carle Place, NY 11514
https://www.thepopcornfactory.com/
Phone Contacts
Main: (516) 237-6000
Customer Service: (888) 216-0235
Toll Free: (800) 842-0256
Email Contacts
[email protected]
[email protected]
Social Media Contacts
Executive Contacts
Primary Contact
Julie Kaufman
Director of Customer Experience
One Old Country Road
Suite 500
Carle Place, NY 11514
[email protected]
Secondary Contact
Gina Cappo
Director of Customer Experience
One Old Country Road
Suite 500
Carle Place, NY 11514
[email protected]
Bill Pozdoll
Vice President & General Manager
One Old Country Road
Suite 500
Carle Place, NY 11514
[email protected]
Chief Executive
Steve Druckman
President, The Popcorn Factory
One Old Country Road
Suite 500
Carle Place, NY 11514
[email protected]
This contact was published on October 1, 2018 and updated on November 9, 2023.
