OpenTable is the world’s leading provider of online restaurant reservations, seating more than 16 million diners per month and 760 million diners around the world via online bookings since its inception in 1998. Its services are available throughout the United States, Canada, Germany, Japan, Mexico, and the UK. Opentable is part of the larger Booking Holdings group as is Kayak.
Responsiveness rating
What you need to know about OpenTable
OpenTable has a long record of customer service complaints going back more than a decade.
How to resolve a problem with OpenTable
Like most communication service providers, OpenTable normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
1 Montgomery St
Suite 700
San Francisco, CA 94104
https://www.opentable.com/
Phone Contacts
Main: (415) 344-4200
Customer Service: (800) 673-6822
Email Contacts
Customer Service Resources
Social Media Contacts
Executive Contacts
Primary Contact
Matthew Caron
Head of Customer Support
1 Montgomery St
Suite 700
San Francisco, CA 94104
[email protected]
Secondary Contact
George Pokorny
Vice President of Global Customer Success,
1 Montgomery St
Suite 700
San Francisco, CA 94104
[email protected]
Andrea Johnston
Chief Operating Officer
1 Montgomery St
Suite 700
San Francisco, CA 94104
[email protected]
Chief Executive
Steve Hafner
CEO Kayak
1 Montgomery St
Suite 700
San Francisco, CA 94104
[email protected]