OpenTable Customer Service Contacts

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OpenTable is the world’s leading provider of online restaurant reservations, seating more than 16 million diners per month and 760 million diners around the world via online bookings since its inception in 1998. Its services are available throughout the United States, Canada, Germany, Japan, Mexico, and the UK. Opentable  is part of the larger Booking Holdings group as is Kayak.

Responsiveness rating

rating
3/5

What you need to know about OpenTable

OpenTable has a long record of customer service complaints going back more than a decade.

How to resolve a problem with OpenTable

Like most communication service providers, OpenTable normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail.

Address

1 Montgomery St
Suite 700
San Francisco, CA 94104
https://www.opentable.com/


Phone Contacts

Main: (415) 344-4200
Customer Service: (800) 673-6822


Email Contacts

Email form


Customer Service Resources

Help page


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Matthew Caron
Head of Customer Support
1 Montgomery St
Suite 700
San Francisco, CA 94104
[email protected]

Secondary Contact
George Pokorny
Vice President of Global Customer Success,
1 Montgomery St
Suite 700
San Francisco, CA 94104
[email protected]

Andrea Johnston
Chief Operating Officer
1 Montgomery St
Suite 700
San Francisco, CA 94104
[email protected]

Chief Executive
Steve Hafner
CEO Kayak
1 Montgomery St
Suite 700
San Francisco, CA 94104
[email protected]