Baltimore Gas and Electric (BGE) Customer Service Contacts

make a correction

Baltimore Gas and Electric Company (BGE) is a subsidiary of Exelon Corporation and Maryland’s largest gas and electric utility. Headquartered in Baltimore, BGE provides service to more than 1.2 million electric customers and more than 650,000 natural gas customers in central Maryland.

Responsiveness rating

rating
3/5

What you need to know about Baltimore Gas and Electric Company (BGE)

We receive occasional complaints about Baltimore Gas and Electric (BGE). Here is an article where BG&E refused to waive the monthly service fee.

How to resolve a problem with Baltimore Gas and Electric Company (BGE)

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

2 Center Plaza 110 West Fayette Street
Baltimore, MD 21201
https://www.bge.com/


Phone Contacts

Main: (410) 234-5000
Customer Service: Residential:1-800-685-0123
Toll Free: Business: 1-800-265-6177

TTY/TTD: 1-800-735-2258

Customer Service Fax: 1-443-213-6017


Email Contacts

 

 


Customer Service Resources

Mailing Address

General: P.O. Box 1475 Baltimore, MD 21203

Payment: P.O. Box 13070 Philadelphia, PA 19101-3070


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Chimaobi Chijioke
Vice President of Customer Care
2 Center Plaza 110 West Fayette Street
Baltimore, MD 21201
[email protected]

Secondary Contact
Tamla Olivier
Chief Customer Officer
2 Center Plaza 110 West Fayette Street
Baltimore, MD 21201
[email protected]

Chief Executive
Carim Khouzami
CEO
2 Center Plaza 110 West Fayette Street
Baltimore, MD 21201
[email protected]


What others have to say about Baltimore Gas and Electric (BG&E)

If you have a concern or complaint that has not been resolved to your satisfaction by BGE, you may contact the Maryland Public Service Commission.

Maryland Public Service Commission
Office of External Relations
6 St. Paul Street, 15th Floor, Baltimore, Maryland 21202

Phone: 1-410-767-8028
Toll-Free: 1-800-492-0474
Fax: 1-410-333-6844

TTY/TDD (Maryland Relay Service): 1-800-735-2258
(Monday through Friday, 8 a.m. to 5 p.m., except holidays)