JetBlue Airways

JetBlue Airways Corporation (JetBlue) was founded in 2000 with focus cities in New York, Boston, Fort Lauderdale-Hollywood Los Angeles/Long Beach, Orlando and San Juan. It flies to about 100 cities and has a fleet of c 253 Total Aircraft.

Customer Relations

PO Box 17435
Salt Lake City, UT 84117-0435
(801) 365-2470

27-01 Queens Plaza North
Long Island, NY 11101
https://www.jetblue.com/


Phone Contacts

Main: (718) 709-3089
Customer Service: (801) 365-2401
Toll Free: (800) 538-2583

How to get through to an operator: press “0.”


Customer Service Resources

Contract of carriage
Customer bill of rights
Email form

 

A JetBlue insider notes: “We are all best reached through our email management software by emailing [email protected].”

Another good email address is [email protected] or (801) 365-2401.


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Jesse Horsley
General Manager Customer Experience Support
27-01 Queens Plaza North
Long Island, NY 11101
[email protected]

Jonathan Shamo

General Manager Customer Experience Support

Email: [email protected]

Secondary Contact
Shauntel Lizzarazo
Director Customer Experience Support
27-01 Queens Plaza North
Long Island, NY 11101
[email protected]

Ian Deason
Senior Vice President, Customer Experience
27-01 Queens Plaza North
Long Island, NY 11101
[email protected]

Chief Executive
Robin Hayes
CEO
27-01 Queens Plaza North
Long Island, NY 11101
[email protected]


Last updated: July 18, 2020.