Mitsubishi Customer Service Contacts

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Mitsubishi Motors North America is responsible for the manufacturing, financing, distributing and marketing of Mitsubishi brand sedans and crossover utility vehicles through a network of hundreds of dealers throughout the United States.

Responsiveness rating

rating
3/5

What you need to know about Mitsubishi

We receive many complaints about Mitsubishi. We've had two cases involving recalls. Here's one involving a repair gone wrong, and another about a recall of a Lancer.

How to resolve a problem with Mitsubishi

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

Mitsubishi Motors North America, Inc.
PO Box 6400
Cypress, CA 90630-9998
https://www.mitsubishicars.com/


Phone Contacts

Main: (714) 372-6000
Toll Free: (888) 648-7820

Fax: (714) 373-1020


Email Contacts

[email protected]


Customer Service Resources

Mitsubishi North America contact page

 


Social Media Contacts

Twitter


Executive Contacts

Primary Contact
John Phillips
Director - Service at Mitsubishi Motors North America
Mitsubishi Motors North America, Inc.
PO Box 6400
Cypress, CA 90630-9998
[email protected]

Through a network of over 300 dealer partners across the United States, Mitsubishi Motors North America, Inc., (MMNA) is responsible for the sales, research and development, marketing and customer service of Mitsubishi Motors vehicles in the U.S. Mitsubishi continues to lead the way in the development of highly efficient, affordably priced new gasoline-powered automobiles, while using its industry-leading knowledge in battery-electric vehicles to develop future Electric and PHEV (plug-in hybrid electric) models.

Secondary Contact
Ronald Stach
Vice President, Aftersales at Mitsubishi Motors North America
Mitsubishi Motors North America, Inc.
PO Box 6400
Cypress, CA 90630-9998
[email protected]

Mark Chaffin
Chief Operating Officer at Mitsubishi Motors North America
Mitsubishi Motors North America, Inc.
PO Box 6400
Cypress, CA 90630-9998
[email protected]

Chief Executive
Fred Diaz
President and CEO
Mitsubishi Motors North America, Inc.
PO Box 6400
Cypress, CA 90630-9998
[email protected]


What others have to say about Mitsubishi

Mitsubishi Motors North America is responsible for the manufacturing, financing, distributing and marketing of Mitsubishi brand sedans and crossover utility vehicles through a network of hundreds of dealers throughout the United States.  It has a customer service responsiveness rating of 3 out of 5.

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