Mitsubishi Motors North America is responsible for the manufacturing, financing, distributing and marketing of Mitsubishi brand sedans and crossover utility vehicles through a network of hundreds of dealers throughout the United States.
Responsiveness rating
What you need to know about Mitsubishi
We receive many complaints about Mitsubishi. We've had two cases involving recalls. Here's one involving a repair gone wrong, and another about a recall of a Lancer.
How to resolve a problem with Mitsubishi
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
Mitsubishi Motors North America, Inc.
PO Box 6400
Cypress, CA 90630-9998
https://www.mitsubishicars.com/
Phone Contacts
Main: (714) 372-6000
Toll Free: (888) 648-7820
Fax: (714) 373-1020
Email Contacts
Customer Service Resources
Mitsubishi North America contact page
Social Media Contacts
Executive Contacts
Primary Contact
John Phillips
Director - Service at Mitsubishi Motors North America
Mitsubishi Motors North America, Inc.
PO Box 6400
Cypress, CA 90630-9998
[email protected]
Through a network of over 300 dealer partners across the United States, Mitsubishi Motors North America, Inc., (MMNA) is responsible for the sales, research and development, marketing and customer service of Mitsubishi Motors vehicles in the U.S. Mitsubishi continues to lead the way in the development of highly efficient, affordably priced new gasoline-powered automobiles, while using its industry-leading knowledge in battery-electric vehicles to develop future Electric and PHEV (plug-in hybrid electric) models.
Secondary Contact
Ronald Stach
Vice President, Aftersales at Mitsubishi Motors North America
Mitsubishi Motors North America, Inc.
PO Box 6400
Cypress, CA 90630-9998
[email protected]
Mark Chaffin
Chief Operating Officer at Mitsubishi Motors North America
Mitsubishi Motors North America, Inc.
PO Box 6400
Cypress, CA 90630-9998
[email protected]
Chief Executive
Fred Diaz
President and CEO
Mitsubishi Motors North America, Inc.
PO Box 6400
Cypress, CA 90630-9998
[email protected]
What others have to say about Mitsubishi
Mitsubishi Motors North America is responsible for the manufacturing, financing, distributing and marketing of Mitsubishi brand sedans and crossover utility vehicles through a network of hundreds of dealers throughout the United States. It has a customer service responsiveness rating of 3 out of 5.
This contact was published on March 9, 2015 and updated on August 29, 2023.
