Lufthansa

Lufthansa (Deutsche Lufthansa AG) is the flag carrier of Germany and the largest airline in Europe. It is the parent company of Swiss International Air Lines, Austrian Airlines and Germanwings.

Von-Gablenz-Straße 2-6
50679 Köln, Germany
http://www.lufthansa.com

Phone Contacts

Main: +49 (0)69 86 799 799 (Germany)
Customer Service: (954) 635 4549
Toll Free: (800) 645 3880

Lufthansa Customer Relations USA
1640 Hempsead Turnpike
East Meadow, New York 11554
Fax: (516) 296-9838

Email Contacts

customer.relations@lufthansa.com

Before contacting a Lufthansa executive, it is recommended to send an e-mail to customer.relations@lufthansa.com .  You will then receive a reference number or feedback ID.  Once you have received this reference number,if you the matter is not resolved you can refer to this in your correspondence with an executive

Social Media Contacts

Facebook
Twitter
Google Plus

Executive Contacts

Primary Contact
Sharon Murphy
Senior Manager Customer Relations Manager, The Americas
1640 Hempstead Turnpike
East Meadow, NY 11554
sharon.murphy@dlh.de

Contact for North American customers only:

Secondary Contact
Tamur Goudarzi Pour
Vice President The Americas
1640 Hempstead Turnpike
East Meadow, NY 11554
tamur.goudarzi-pour@dlh.de

Contact for North American customers only:

Chief Executive
Carsten Spohr
CEO
Von-Gablenz-Straße 2-6
50679 Köln, Germany
carsten.spohr@dlh.de

Researched by John Galbraith and filed under .
Last updated: April 19, 2018.

NOTE: As a service to our readers, we post the names, numbers and email addresses of executives responsible for customer service at major companies.

If you’re having a problem with a company, please consider using our proven strategies for a resolution. Do not simply write to the CEO. This could severely limit your ability to resolve your issue.

Can’t find a company? You can either send us a request for research help or use our proven research strategies to track down the information you need.

Do you have company contacts you’d like to share with us? Please use this form.

Bouncing emails or disconnected phone numbers? You can report inaccurate or out-of-date information here.

We rely on our volunteer researchers to find the information in this database. If you’d like to help, please send us a note.

Can’t fix a problem yourself? Contact our advocates through this form. We’re happy to assist.

DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. If you detect any omissions, misstatements or errors, please contact us immediately.