Lufthansa (Deutsche Lufthansa AG) is the flag carrier of Germany and the largest airline in Europe. It is the parent company of Swiss International Air Lines, Austrian Airlines and Germanwings.

Von-Gablenz-Straße 2-6
50679 Köln, Germany

Phone Contacts

Main: +49 (0)69 86 799 799 (Germany)
Customer Service: (954) 635 4549
Toll Free: (800) 645 3880

Lufthansa Customer Relations USA
1640 Hempsead Turnpike
East Meadow, New York 11554
Fax: (516) 296-9838

Email Contacts

Before contacting a Lufthansa executive, it is recommended to send an e-mail to .  You will then receive a reference number or feedback ID.  Once you have received this reference number,if you the matter is not resolved you can refer to this in your correspondence with an executive

Social Media Contacts

Google Plus

Executive Contacts

Primary Contact
Sharon Murphy
Senior Manager Customer Relations Manager, The Americas
1640 Hempstead Turnpike
East Meadow, NY 11554

Contact for North American customers only:

Secondary Contact
Tamur Goudarzi Pour
Vice President The Americas
1640 Hempstead Turnpike
East Meadow, NY 11554

Contact for North American customers only:

Chief Executive
Carsten Spohr
Von-Gablenz-Straße 2-6
50679 Köln, Germany

Researched by John Galbraith and filed under .
Last updated: April 19, 2018.

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