BJ’s Wholesale Club is a company that issues memberships to consumers and sells excess bulk items.
What you need to know about BJ's Wholesale Club
We receive many complaints about BJ’s Wholesale Club. Here’s one where a customer’s leather living room set is peeling. Here's our guide to buying travel through BJ's.
How to resolve a problem with BJ's Wholesale Club
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
25 Research Drive
Westborough, MA 01581
Phone Contacts
Main: (774) 512-7400
Toll Free: (800) 257-2582
Social Media Contacts
Executive Contacts
Primary Contact
Laura Manning
Manager of Member Care Operations
25 Research Drive
Westborough, MA 01581
[email protected]
Secondary Contact
Ledia Dilo
Head of Member Care Services
25 Research Drive
Westborough, MA 01581
[email protected]
Jeff Desroches
Executive Vice President, Operations
25 Research Drive
Westborough, MA 01581
[email protected]
Chief Executive
Bob Eddy
Chief Executive Officer (interim)
25 Research Drive
Westborough, MA 01581
[email protected]
This contact was published on October 8, 2015 and updated on October 31, 2023.