BJ’s Wholesale Club Customer Service Contacts

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BJ’s Wholesale Club is a company that issues memberships to consumers and sells excess bulk items.

Responsiveness rating

rating
3/5

What you need to know about BJ's Wholesale Club

We receive many complaints about BJ’s Wholesale Club. Here’s one where a customer’s leather living room set is peeling. Here's our guide to buying travel through BJ's.

How to resolve a problem with BJ's Wholesale Club

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

25 Research Drive
Westborough, MA 01581


Phone Contacts

Main: (774) 512-7400
Toll Free: (800) 257-2582


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Laura Manning
Manager of Member Care Operations
25 Research Drive
Westborough, MA 01581
[email protected]

Secondary Contact
Ledia Dilo
Head of Member Care Services
25 Research Drive
Westborough, MA 01581
[email protected]

Jeff Desroches
Executive Vice President, Operations
25 Research Drive
Westborough, MA 01581
[email protected]

Chief Executive
Bob Eddy
Chief Executive Officer (interim)
25 Research Drive
Westborough, MA 01581
[email protected]