Globus Customer Service Contacts

The Globus family of brands is a travel company. It is headquartered in CO.

How to reach a person at Globus

Globus Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Globus

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Globus

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Globus mailing address

5301 South Federal Circle
Littleton, CO 80123

Globus social media channels


Globus executive customer service contacts

Primary Contact
Taylor Crawford
Customer Care Director
5301 South Federal Circle
Littleton, CO 80123
[email protected]

Secondary Contact
Paula Hayes
Vice President of Sales
5301 South Federal Circle
Littleton, CO 80123
[email protected]

Chief Executive
Scott Nisbet
5301 South Federal Circle
Littleton, CO 80123
[email protected]

Frequently asked questions about Globus

Who is the Globus Family?

The Globus family of brands, which includes include GlobusCosmos, Avalon Waterways and Monograms now consists of more than 30 tourism and aviation businesses, serviced by more than 5,000 staff. The companies’ escorted and independent vacations offer nearly 10,000 departures and over 400 different itineraries, covering more than 65 countries on six continents. Combined, the travel brands carry nearly 500,000 passengers per year, making the Globus the largest tour operator worldwide.

Does Globus offer a live chat service?

Yes, you can find the live chat option here.

How can I make a reservation?

Use the “book it” button located on the tour page, or call (866) 254-0703.

How to get professional help with your Globus problem

If you need help with Globus, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help