Wyndham Destinations

Wyndham Destinations is a global vacation ownership and exchange company, offering timeshare resorts and vacation planning services. It provides a range of vacation ownership products, allowing members to exchange or use the points at various properties worldwide.

Telephone
Main : (407) 626-5200
Customer service : (800) 251-8736
Fax :(407) 626-6328
Email
Mailing address
6277 Sea Harbor Drive
Orlando, FL 32821
Website
wyndhamdestinations.com

What you need to know about Wyndham Destinations

Wyndham Destinations customer service provides assistance with vacation ownership, booking, and account inquiries through phone, email, and online support.

How to resolve a problem with Wyndham Destinations

Try self-service first

Use our proven resolution methods, or Wyndham Destinations’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Wyndham Destinations respond?

Phone support
Response times range from a few minutes to 15 to 20 minutes, depending on call volume. During peak times, such as holidays or promotions, wait times may be longer. Call customer service at (800) 251-8736.
Email support
The response time for email support is typically 1 to 3 business days. Email Wyndham Destinations at owner.services@wyn.com.
Live chat
Wyndham Destinations' customer service response time for live chat typically ranges from a few minutes to around 10 to 15 minutes, depending on agent availability and the time of day. During peak periods, wait times may be longer.
Social media
Response times on social media typically range from a few hours to 1 to 2 business days, depending on the platform and inquiry volume. Here’s how to reach Wyndham Destinations via social media.
Help Center/FAQ
Wyndham Destinations' customer service response time for the Help Center or FAQ section is immediate, as it offers self-service information.
Verified contacts

Wyndham Destinations customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Shilpan Patel
Executive Vice President
Secondary
Geoff Richards
Chief Operating Officer
Chief Executive
Geoffrey A. Ballotti
Chief Executive

Wyndham Destinations customer service policies

Wyndham Destinations collects personal information, including your name, contact details, payment information, travel preferences, and other necessary details for booking and customer service, as outlined in the privacy policy.

Wyndham Destinations loyalty program

Wyndham Destinations offers a loyalty program called Wyndham Rewards, which allows members to earn points through stays at Wyndham properties and other activities. These points can be redeemed for free nights or gift cards.

Frequently asked questions about Wyndham Destination

Call Wyndham Destinations customer service at (800) 251-8736 or email owner.services@wyn.com.
Wyndham Destinations’ customer service is available Monday to Friday, 8 a.m. to 8 p.m., and on weekends from 9 a.m. to 6 p.m. (all times Eastern).
Yes, here is the online contact form.
  • Click on your name at the top of the page and select "My Account."
  • Look for your upcoming reservation in the "My Next Reservation" section.
  • Find the reservation you want to cancel and click "View Details."
  • Click "Cancel Reservation" and confirm the cancellation when prompted.
  • If you cancel 15 days or more before check-in, your points will be returned, and you will retain the benefits.
  • If you cancel within 14 days of check-in, you will lose the points.
  • If you book within 15 days of check-in, you have 24 hours to cancel without losing points.
  • If you book on the same day as check-in, you must cancel by 11:59 p.m. (Eastern time) to retain your points. For further assistance, call the Vacation Planning Center at (800) 251-8736.

Reader comments about Wyndham Destinations

1
2 comments
Charles ByronMay 8, 2026

Wyndham Rewards (a part of Wyndham Destinations) took 80,000 of our credit card points earned through purchases, yet never made the agreed awards to cover Maintenance Fees. After 8 months of runarounds, we contacted Elliott Advocacy, and they prodded Wyndham into returning the points. Wyndham is a dismal organization that has no regard for customers and routinely skirts the law.

Harry HahnAugust 1, 2025

They suck!

Comments are closed for this company.

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