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Pret A Manger Customer Service Contacts

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Pret A Manger is an international sandwich shop. It has c450 stores worldwide with shops in the UK, USA, Paris, Hong Kong and Shanghai.  It is owned by JAB Holding Company

Responsiveness rating

rating
3/5

Pret A Manger often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Pret A Manger

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Pret A Manger

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

853 Broadway 7th Floor
New York, NY NY 10003
https://www.pret.com/

Phone Contacts

Customer Service: (646) 728-0505

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Barnaby Dawe
Chief Customer Officer
853 Broadway 7th Floor
New York, NY NY 10003
[email protected]

Secondary Contact
Sarah Dempsey
US Vice President
853 Broadway 7th Floor
New York, NY NY 10003
[email protected]

Sarah Lee
US President
853 Broadway 7th Floor
New York, NY NY 10003
[email protected]

Chief Executive
Pano Christou
853 Broadway 7th Floor
New York, NY NY 10003
[email protected]

79360

This contact was published on September 25, 2018 and updated on September 15, 2023.