Pret A Manger
Pret A Manger is an international chain of sandwich shops.
What you need to know about Pret A Manger
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Pret A Manger
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
Verified contacts
Pret A Manger customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
Primary
Barnaby Dawe
Chief Customer Officer
Secondary
Sarah Dempsey
US Vice President
Secondary
Sarah Lee
US President
Chief Executive
Pano Christou
Chief Executive
Frequently asked questions about Pret A Manger
Call (800) 865-4097 or email us.customerservice@pret.com.
JAB Holding Company.
Pret Pick Up allows you to order ahead using the Pret app and pick up your order at a nearby Pret location. The app can be downloaded from the App Store or Google Play.
You earn one star for each purchase made at Pret, with Club Pret subscribers earning two stars each month their subscription renews. Stars can be redeemed for rewards once you collect 10 stars. To earn stars, scan your QR code in the Pret app at the time of purchase.
Outdated info? Report it here
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published September 25, 2018. Updated August 10, 2025.